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Vocera V-Series Smartbadge User Guide
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Introduction
About This Guide
Product Applicability
Feature Applicability
Related Documentation
Getting Started
Inserting the Battery Correctly
Smartbadge Overview
Charging Your Smartbadge Battery
8-Bay Charger LED Indicator
Using the USB-C Cable
Headset Support Overview
Using the USB-C Digital Headset
Powering On and Off
Starting Your Smartbadge
Log In and Log Out
Log In with a PIN
About PIN Authentication
Creating PIN Authentication
Changing PIN for Authentication
Smartbadge Help Overview
Using the Smartbadge Help
Using the Voice-Based Welcome Tutorial
Working with the Genie
Training the Genie
Training the Genie to learn a name
Training the Genie to learn commands
Training the Genie to learn more commands
Learning a Name Called Using the Spell Option
List of Commands That Genie Can Learn
Changing the Genie Persona
Genie Notification Prompts
Working with Genie Help
Invoking and Exiting Genie Help
Categories for Genie Help
Creating a Custom Help Prompt
Understanding Your Smartbadge
Hardware Buttons Overview
Using the Call Button
Using the DND/Hold Button
Setting DND Using the DND Button
Using the Volume Button
Using the Panic Button
Using the Battery Latch
Smartbadge Gestures
Speech Zone for Smartbadge
Speech Zone Fallback for Smartbadge
Screen Navigation
Status Bar
Enabling Raise to Wake
Handling Calls
Placing a Call
Calling from the Smartbadge
Wake Word to Initiate a Genie Call
Calling Using the Genie
Calling an Outside Number
Accepting a Call
Accepting a Call from the Smartbadge
Accepting a Call Using the Genie
Accepting a Call While on Another Call
Accepting an Urgent Call While on Another Call
Declining a Call
Declining a Call from the Smartbadge
Declining a Call Using the Genie
Navigating to other Screens During an Active Call
Placing a Call On Hold
Call Waiting and Merging Calls
Responding to a Message While on a Call
Placing a Panic Call
Placing a Broadcast Call using Genie
Placing Calls to a Group or Department
Placing an Instant Conference Call
Bluetooth Support
Enabling Bluetooth
Managing the Bluetooth Device
Connecting a Bluetooth Device
Disconnecting and Unpairing a Bluetooth Device
Audio Options Overview
Using the Mute Function
Audio Volume Settings
Understanding Your Home Screen
Home Overview
Calls Overview
Messages Overview
Alerts Overview
Alert Notifications for 5.0.x Firmware
Alert Notifications for 5.1.x Firmware
Understanding Your Directory Screen
My Favorites Overview
Searching a Contact in My Favorites List
Populating Favorites from the Directory Screen
Populating Favorites from the Home Screen
Removing a Contact from the Favorites List
Staff Overview
Searching a Contact in Staff List
Populating Staff List from the Directory Screen
Removing a Contact from the Staff List
Patient Overview
Attaching Patient Information from the Directory
Groups Overview
Using Favorites from a Group or Department
Joining or Leaving a Group
Calling a Contact in a Group or Department
Initiating a Chat with a Contact from Directory Screen
Contacts Overview
Searching a Contact
Calling a Contact
Handling Chat Conversations
Understanding Chat Messages
Starting a New Chat
Sending a Quick Message
Accessing Chat and Viewing Participants
Adding Participants
Hiding or Leaving a Conversation
Setting Message Priority
Chat Using Speech-to-Text
Handsfree Chat
Calling a Chat Participant
Attaching Patient Information to a Conversation
Adding a Care Team Member to a Conversation
Understanding Your Settings Screen
My Accounts
Setting up the Status Message
Badge Settings
Using Voice Features
Basic Commands and Settings
Using Speak or Spell
Logging In and Logging Out
Recording Names and Greetings
Getting Identity and Time Information
Recording Voice Reminders
Voice Reminder Interval Usage
Deleting Voice Reminders
Enabling DND
Adjusting Badge Volume
Checking the Battery Level
Setting Device Properties
Using the Auto Answer Commands
Using the Announce through Speaker Commands
Additional Calling Options
Calling a User with Department Names
Transfering a Call to a Badge
Blocking and Accepting Calls
Forwarding a Call
Calling Telephone Numbers
Calling an Address Book Entry or Buddy
Issuing Urgent Commands
Handling Messages
Sending Voice Messages to an Email Address
Sending a Voice Message to a Vocera Device
Sending a Text Message
Playing Voice Messages
Playing Text Messages
Playing History of Missed Calls and Messages
Message Play Commands
Delete Messages
Voice PIN to Play Messages
Sending and Receiving Numeric Pages
Conference Calling
Using Instant Conferences
Placing an Instant Conference Call
Joining and Leaving a Conference
Summary of Conference Commands
Placing a Three-Way Conference Call
Unsupervised Conferencing
Adding a third person to a call
Working with Groups
Working With Your Groups
Calling a Group Member
Calling a member of a group
Joining or Leaving a Group
Locating a Vocera User or Group Member
Broadcasting to a Group
Communicating with Multiple Sites
Logging In at a Site you are Visiting
Working with Sites
Placing a Three-Way Conference Call Between Different Sites
Commands for Group Managers
Adding and Removing Group Members
Recording Names and Greetings for a Group
Commands for Care Team
The Funny Genie and Easter Eggs
Easter Eggs
Code Lavender Commands
Practicing Mindfulness Commands
Environmental Services Staff Commands
Care team connect
Direct Calling Overview
Mounting Vocera Devices to a Bed
Logging in to the Device
Placing a Direct Call
Accepting a Direct Call
PPE Mode
Entering and Exiting the PPE Mode
Voice Server Only Mode
Using a Vocera Device with Smartphone Apps
Legal Notices
Download PDF Documentation
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