Calling from the Smartbadge

You can place a regular and urgent call using your Smartbadge.

In the following example, Hannah Smith is placing a normal call and an urgent call to Jen McMaster in different instances. Hannah Smith is using the missed call event from the Home screen to call Jen McMaster.

Placing a Call

To place a call using your Smartbadge, perform the following steps:
  1. Tap an event.

    The details page for the selected event slides into view.

  2. Tap the Call icon or press the Call button to call the contact that appears in the event.

    A call is initiated.

    When the recipient answers the call, the Call screen appears and the elapsed time is displayed.

  3. Use the following functions on the Call screen as needed.
    • Speaker—Switches between a handsfree speaker or handset mode.
    • Keypad—Displays a touch-tone keypad that can be used to send DTMF (Dual-tone multi-frequency signaling) tones during the call.
    • Mute—Mutes your microphone.

Placing an Urgent Call

To place an urgent call using your Smartbadge, perform the following steps:
  1. Tap an event.

    The details page for the selected event slides into view.

  2. Tap and hold the Call icon.

    An urgent call is initiated.

    When the recipient answers the call, the Call Screen is displayed.