Alert Notifications for 5.1.x Firmware

When you receive an alert, you receive a notification if the alert has not already accepted. The alert is added to the list of conversations in the Home screen. If an alert is not accepted or declined or responded to, a pop to take action appears.

If the context of the alert is a specific patient, information on this patient is displayed in the alert.

The following icon in the alert indicates its priority.

Icon Priority
Urgent
High
Normal
The following table lists the alerts received on the Smartbadge. You can view the details of the alerts in the Home screen. A sample of one of the priority is provided as an example.
Note: The options available to respond to alerts are based on the options set up by your administrator.
Note: You can accept an alert that is already accepted.
Event Type Screenshot Description
Urgent priority clinical alert
Specifies that you have received an urgent priority clinical alert. You may be provided with the following options:
  • Decline—Declines the alert.
  • Accept and Call—Accept the alert and call back.
  • Accept—Accept the alert
High priority patient alert
Specifies that you have received a high priority clinical alert. You are provided with the following options:
  • Decline—Declines the alert.
  • Accept—Accepts the alert.
Urgent priority staff alert
Specifies that you have received an urgent priority staff alert. You may be provided with the following options:
  • Accept—Accept the alert.
  • Decline—Declines the alert.
Urgent priority alert with view option Specifies that you have received an urgent priority alert with an option to view the alert. The administrator may provide you with the following options:
  • Decline—Decline the alert.
  • View—View the alert.
  • Accept—View the alert.
Urgent priority alert with Accept and Decline option Specifies the option to accept or decline an alert after viewing the alert details.
Urgent priority MCR alert Specifies that you have received a high priority multiple-choice response alert. Select the appropriate option to respond.
High priority mass notification alert Specifies that you have received a urgent priority mass notification alert message. You may be provided with the following options:
  • Dismiss—Dismiss the alert.
  • View—View the alert.
Urgent priority location alert Specifies that you have received an urgent priority location alert.