Understanding Your Home Screen |
You can use the Home screen to filter call events. The Messages screen displays an integrated call event (chat and voice messages) list. Events are sorted in chronological order.
When you select the Messages option on the Home screen filters, it is indicated by a tick mark in the circle to the right of the title as shown in the following screenshot.
The following table lists the messages events on the Home screen.
Event Type | Screenshot | Description |
---|---|---|
Messages | ||
Chat messages |
Specifies the chat message left for you. Tap the event to:
|
|
Chat messages with attachment received |
Tap the event to:
|
|
Chat messages with a subject line |
Tap the event to:
The color of the message appears as per the priority selected by the sender. The priority options and its corresponding colors are:
|
|
Voice Messages | ||
Voice message received |
Specifies the voice message left for you. Tap the event to:
|
|
Urgent voice message received |
Specifies the urgent voice message left for you. Tap the event to:
|
|
Voice message read |
Specifies the voice message is read by you. Tap the event to:
|
|
Message with patient details |
Specifies the patient name when the patient is linked. |