Messages Overview

You can use the Home screen to filter call events. The Messages screen displays an integrated call event (chat and voice messages) list. Events are sorted in chronological order.

When you select the Messages option on the Home screen filters, it is indicated by a tick mark in the circle to the right of the title as shown in the following screenshot.

Note: The Smartbadge automatically opens the new notification when you wake up the screen within 5 sec of incoming notification and raise to wake up is enabled. For more information about Rise to Wake option, refer to Badge Settings.

The following table lists the messages events on the Home screen.

Event Type Screenshot Description
Messages
Chat messages

Specifies the chat message left for you.

Tap the event to:

  • Add new participants to the chat.
  • Respond to the <message sender>.
  • Call the <message sender>.
Chat messages with attachment received

Tap the event to:

  • Add new participants to the chat.
  • Respond to the <message sender>.
  • Call the <message sender>.
Chat messages with a subject line

Tap the event to:

  • Add new participants to the chat.
  • Respond to the <message sender>.
  • Call the <message sender>.
The color of the message appears as per the priority selected by the sender. The priority options and its corresponding colors are:
  • Normal—Gray
  • High—Orange
  • Urgent—Red
Voice Messages
Voice message received

Specifies the voice message left for you.

Tap the event to:

  • Play the voice message left for you.
  • Place a call to the <caller> who left the voice message.
  • Chat with the <caller>.
Urgent voice message received

Specifies the urgent voice message left for you.

Tap the event to:

  • Play the voice message left for you.
  • Call the <caller>.
  • Place a call to the <caller> who left the voice message.
  • Chat with the <caller>.
Voice message read

Specifies the voice message is read by you.

Tap the event to:

  • Play the voice message left for you.
  • Call the <caller>.
  • Place a call to the <caller> who left the voice message.
  • Chat with the <caller>.