Alert Notifications for 5.0.x Firmware

When you receive an alert, you receive a notification if the alert has not already accepted. The alert is added to the list of calls and messages in the Home screen.

The following icon in the alert indicates its priority.

Icon Priority
Urgent
High
Normal
The following table lists the alerts received on the Smartbadge. You can view the details of the alerts on the Home screen. A sample of one of the priority is provided as an example.
Event Type Screenshot Description
Page alerts
Incoming page alert

Specifies that you have received a page from a user.

Incoming page alert notification

Specifies that you have received a page notification about an alert received.

Mass Notoficatoin Alerts
Note: A message sent from VMP to a distribution list with more than 50 members is converted to an alert.
Incoming normal priority alert Specifies that you have received a normal priority alert message.
Incoming normal priority alert read Specifies that you have read the normal priority alert message that you received.
Incoming normal priority alert options Specify the sample Multiple Choice Response (MCR) options available to respond to the normal priority message. Select the appropriate option to respond.
Note: You can select a different response to an already responded alert if the setting Allow multiple responses to alerts is enabled on VMP.
Incoming high priority alert Specifies that you have received a high priority alert message.
Incoming high priority alert read Specifies that you have read the high priority alert message that you received.
Incoming high priority alert options Specify the sample MCR options available to respond to the high priority message. Select the appropriate option to respond.
Note: You can select a different response to an already responded alert if the setting Allow multiple responses to alerts is enabled on VMP.
Incoming urgent priority alert Specifies that you have received a high priority alert message.
Incoming urgent priority alert read Specifies that you have read the high priority alert message that you received.
Incoming urgent priority alert options Specifies the sample MCR options available to respond to the high priority message. Select the appropriate option to respond.
Note: You can select a different response to an already responded alert if the setting Allow multiple responses to alerts is enabled on VMP.
Incoming urgent priority alert with call back option Specifies the sample high priority message to respond or call back. Select the appropriate option to respond or tap Call Back. You can also use the buttons on the Smartbadge to respond to an alert based on the administrator settings on the Vocera Messaging Interface (VMI).
Sent alert not responded

Specifies that the alert message that you sent has not been responded to. After the alert expires, the home screen displays a red icon that indicates that the message is not responded to.

Incoming Voicemail alert Specifies that you have an unread voicemail.