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Vocera V-Series Smartbadge User Guide
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Introduction
About This Guide
Product Applicability
Feature Applicability
Related Documentation
Getting Started
Inserting the Battery Correctly
Smartbadge Overview
Charging Your Smartbadge Battery
8-Bay Charger LED Indicator
Using the USB-C Cable
Headset Support Overview
Using the USB-C Digital Headset
Powering On and Off
Starting Your Smartbadge
Log In and Log Out
Log In with a PIN
About PIN Authentication
Creating PIN Authentication
Changing PIN for Authentication
Using the Welcome Tutorial
Understanding Your Smartbadge
Hardware Buttons Overview
Using the Call Button
Using the DND/Hold Button
Setting DND Using the DND Button
Using the Volume Button
Using the Panic Button
Using the Battery Latch
Speech Zone for Smartbadge
Speech Zone Fallback for Smartbadge
Smartbadge Gestures
Screen Navigation
Status Line
Enabling Raise to Wake
Handling Calls
Placing a Call
Calling from the Smartbadge
Wake Word to Initiate a Genie Call
Calling Using the Genie
Calling an Outside Number
Accepting a Call
Accepting a Call from the Smartbadge
Accepting a Call Using the Genie
Accepting a Call While on Another Call
Accepting an Urgent Call While on Another Call
Declining a Call
Declining a Call from the Smartbadge
Declining a Call Using the Genie
Navigating to other Screens During an Active Call
Placing a Call On Hold
Call Waiting and Merging Calls
Responding to a Message While on a Call
Placing a Panic Call
Placing a Broadcast Call using Genie
Placing Calls to a Group
Placing an Instant Conference Call
Bluetooth Support
Enabling Bluetooth
Managing the Bluetooth Device
Connecting a Bluetooth Device
Disconnecting and Unpairing a Bluetooth Device
Audio Options Overview
Using the Mute Function
Audio Volume Settings
Understanding Your Home Screen
Home Overview
Calls Overview
Messages Overview
Alerts Overview
Alert Notifications for 5.0.x Firmware
Alert Notifications for 5.1.x Firmware
Understanding Your Directory Screen
My Favorites Overview
Searching a Contact in My Favorites List
Populating Favorites from the Directory Screen
Populating Favorites from the Home Screen
Removing a Contact from the Favorites List
Staff Overview
Searching a Contact in Staff List
Populating Staff List from the Directory Screen
Removing a Contact from the Staff List
Patient Overview
Attaching Patient Information from the Directory
My Groups or Group Overview
Using Favorites from Group
Calling a Contact in a Group
Initiating a Chat with a Contact from Directory Screen
Contacts Overview
Searching a Contact
Calling a Contact
Handling Chat Conversations
Understanding Chat Messages
Starting a New Chat
Sending a Quick Message
Accessing Chat and Viewing Participants
Adding Participants
Setting Message Priority
Chat using Speech-to-Text
Handsfree Chat
Calling a Chat Participant
Attaching Patient Information to a Conversation
Adding a Care Team Member to a Conversation
Understanding Your Settings Screen
My Accounts
Setting up the Status Message
Badge Settings
Using Voice Features
Basic Commands
Using Speak or Spell
Logging In and Out
Recording Voice Reminders
Voice Reminder Limitations and Interval Usage
Voice Reminder Example
Deleting Voice Reminders
Setting Device Properties
Using the Auto Answer
Using the Announce through Speaker Commands
Working with the Genie
Summoning Help in an Emergency
Learning a Spell Called Name
List of Commands That Genie Can Learn
List of Additional Commands that Genie Can Learn
Genie Notification Prompts
Training the Genie
Training the Genie to learn a name
Training the Genie to learn commands
Training the Genie to learn more commands
Changing the Genie Persona
Invoking Genie Help
Working with Genie Help
Categories for Genie Help
Exiting the Help Genie
Creating a Custom Help Prompt
Handling Calls
Placing and Receiving Calls
Calling Other Users
Calling with Department Names
Answering a Call
Using Buttons to Answer Calls
Ending a Call
Call Waiting
Blocking and Accepting Calls
Forwarding Your Calls
Calling Telephone Numbers
Calling an Address Book Entry or Buddy
Holding and Releasing the Call Hold
Listening to Missed Calls and Message Histories
Dialing a Phone Number to Urgently Broadcast to a Group
Issuing Urgent Commands
Handling Messages
Listening to Messages
Commands You Can Use During Message Play
Sending Messages
Sending a Voice Message
Sending an Email Message
Sending and Receiving Numeric Pages
Conference Calling
Using Instant Conferences
Joining and Leaving a Conference
Using the Vocera Badge or Phone in a Conference
Summary of Conference Commands
Placing a Three-Way Conference Call
Unsupervised Conferencing
Adding a third person to a call
Supervised Conferencing
Talking with a third person
Working with a Group
Calling a Group Member
Calling a member of a group
Joining or Leaving a Group
Locating a Vocera User or Group Member
Broadcasting to a Group
Communicating with Multiple Sites
About Sites
Types of Sites
Using Sites in Voice Commands
Logging In at a Site you are Visiting
Placing a Three-Way Conference Call Between Different Sites
Commands for Group Managers
Group Manager Capabilities
Adding and Removing Group Members
Recording Names and Greetings for a Group
Care Team Support
Providing Status of Environmental Services Staff
Using Code Lavender
Scheduling a Code Lavender Call
Starting a Code Lavender Broadcast Call
The Funny Genie and Easter Eggs
Funny Genie Mode
Disabling the Funny Genie for all badges
Easter Eggs
Practicing Mindfulness At Work
Care team connect
Direct Calling Overview
Mounting Vocera Devices to a Bed
Logging in to the Device
Placing a Direct Call
Accepting a Direct Call
Voice Server Only Mode
Legal Notices
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