Vocera V-Series Smartbadge User Guide

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  • Introduction
    • About This Guide
    • Product Applicability
    • Feature Applicability
    • Related Documentation
  • Getting Started
    • Inserting the Battery Correctly
    • Smartbadge Overview
    • Charging Your Smartbadge Battery
      • 8-Bay Charger LED Indicator
      • Using the USB-C Cable
    • Headset Support Overview
      • Using the USB-C Digital Headset
    • Powering On and Off
    • Starting Your Smartbadge
      • Log In and Log Out
      • Log In with a PIN
      • About PIN Authentication
      • Creating PIN Authentication
      • Changing PIN for Authentication
    • Smartbadge Help Overview
      • Using the Smartbadge Help
      • Using the Voice-Based Welcome Tutorial
  • Understanding Your Smartbadge
    • Hardware Buttons Overview
      • Using the Call Button
      • Using the DND/Hold Button
        • Setting DND Using the DND Button
      • Using the Volume Button
      • Using the Panic Button
      • Using the Battery Latch
      • Speech Zone for Smartbadge
      • Speech Zone Fallback for Smartbadge
    • Smartbadge Gestures
    • Screen Navigation
    • Status Line
    • Enabling Raise to Wake
  • Handling Calls
    • Placing a Call
      • Calling from the Smartbadge
      • Wake Word to Initiate a Genie Call
      • Calling Using the Genie
      • Calling an Outside Number
    • Accepting a Call
      • Accepting a Call from the Smartbadge
      • Accepting a Call Using the Genie
      • Accepting a Call While on Another Call
      • Accepting an Urgent Call While on Another Call
    • Declining a Call
      • Declining a Call from the Smartbadge
      • Declining a Call Using the Genie
    • Navigating to other Screens During an Active Call
    • Placing a Call On Hold
    • Call Waiting and Merging Calls
    • Responding to a Message While on a Call
    • Placing a Panic Call
    • Placing a Broadcast Call using Genie
    • Placing Calls to a Group or Department
    • Placing an Instant Conference Call
    • Bluetooth Support
      • Enabling Bluetooth
      • Managing the Bluetooth Device
        • Connecting a Bluetooth Device
        • Disconnecting and Unpairing a Bluetooth Device
    • Audio Options Overview
      • Using the Mute Function
      • Audio Volume Settings
  • Understanding Your Home Screen
    • Home Overview
    • Calls Overview
    • Messages Overview
    • Alerts Overview
      • Alert Notifications for 5.0.x Firmware
      • Alert Notifications for 5.1.x Firmware
  • Understanding Your Directory Screen
    • My Favorites Overview
      • Searching a Contact in My Favorites List
      • Populating Favorites from the Directory Screen
      • Populating Favorites from the Home Screen
      • Removing a Contact from the Favorites List
    • Staff Overview
      • Searching a Contact in Staff List
      • Populating Staff List from the Directory Screen
      • Removing a Contact from the Staff List
    • Patient Overview
      • Attaching Patient Information from the Directory
    • Groups Overview
      • Using Favorites from a Group or Department
      • Calling a Contact in a Group or Department
      • Initiating a Chat with a Contact from Directory Screen
    • Contacts Overview
      • Searching a Contact
      • Calling a Contact
  • Handling Chat Conversations
    • Understanding Chat Messages
    • Starting a New Chat
    • Sending a Quick Message
    • Accessing Chat and Viewing Participants
    • Adding Participants
    • Hiding or Leaving a Conversation
    • Setting Message Priority
    • Chat Using Speech-to-Text
    • Handsfree Chat
    • Calling a Chat Participant
    • Attaching Patient Information to a Conversation
    • Adding a Care Team Member to a Conversation
  • Understanding Your Settings Screen
    • My Accounts
    • Setting up the Status Message
    • Badge Settings
  • Using Voice Features
    • Basic Commands
      • Using Speak or Spell
      • Logging In and Out
      • Recording Voice Reminders
        • Voice Reminder Limitations and Interval Usage
        • Voice Reminder Example
        • Deleting Voice Reminders
    • Setting Device Properties
      • Using the Auto Answer
      • Using the Announce through Speaker Commands
    • Working with the Genie
      • Summoning Help in an Emergency
      • Learning a Name Called Using the Spell Option
      • List of Commands That Genie Can Learn
      • Genie Notification Prompts
      • Training the Genie
        • Training the Genie to learn a name
        • Training the Genie to learn commands
        • Training the Genie to learn more commands
      • Changing the Genie Persona
      • Invoking Genie Help
      • Working with Genie Help
      • Categories for Genie Help
      • Exiting the Help Genie
      • Creating a Custom Help Prompt
    • Handling Calls
      • Placing and Receiving Calls
      • Calling Other Users
      • Calling with Department Names
      • Answering a Call
        • Using Buttons to Answer Calls
      • Ending a Call
      • Call Waiting
      • Blocking and Accepting Calls
      • Forwarding Your Calls
      • Calling Telephone Numbers
      • Calling an Address Book Entry or Buddy
      • Holding and Releasing the Call Hold
      • Listening to Missed Calls and Message Histories
      • Dialing a Phone Number to Urgently Broadcast to a Group
      • Issuing Urgent Commands
    • Handling Messages
      • Listening to Messages
        • Commands You Can Use During Message Play
      • Sending Messages
        • Sending a Voice Message
        • Sending an Email Message
      • Sending and Receiving Numeric Pages
    • Conference Calling
      • Using Instant Conferences
        • Joining and Leaving a Conference
        • Using the Vocera Badge or Phone in a Conference
        • Summary of Conference Commands
      • Placing a Three-Way Conference Call
        • Unsupervised Conferencing
          • Adding a third person to a call
        • Supervised Conferencing
          • Talking with a third person
    • Working with a Group
      • Calling a Group Member
        • Calling a member of a group
      • Joining or Leaving a Group
      • Locating a Vocera User or Group Member
      • Broadcasting to a Group
    • Communicating with Multiple Sites
      • About Sites
      • Types of Sites
      • Using Sites in Voice Commands
        • Logging In at a Site you are Visiting
        • Placing a Three-Way Conference Call Between Different Sites
    • Commands for Group Managers
      • Group Manager Capabilities
      • Adding and Removing Group Members
      • Recording Names and Greetings for a Group
    • Care Team Support
      • Providing Status of Environmental Services Staff
      • Using Code Lavender
        • Scheduling a Code Lavender Call
        • Starting a Code Lavender Broadcast Call
      • The Funny Genie and Easter Eggs
        • Funny Genie Mode
          • Disabling the Funny Genie for all badges
        • Easter Eggs
      • Practicing Mindfulness At Work
  • Care team connect
    • Direct Calling Overview
    • Mounting Vocera Devices to a Bed
    • Logging in to the Device
    • Placing a Direct Call
    • Accepting a Direct Call
  • PPE Commands
    • Entering the PPE Mode
    • Adjusting Badge Volume
    • Enabling DND
    • Checking the Battery Level
  • Voice Server Only Mode
  • Using a Vocera Device in Dual-Mode
  • Legal Notices
  • Download PDF Documentation