Understanding Your Home Screen / Alerts Overview |
When you receive an alert, you receive a notification if the alert has not already accepted. The alert is added to the list of conversations in the Home screen. If an alert is not accepted or declined or responded to, a pop to take action appears.
If the context of the alert is a specific patient, information on this patient is displayed in the alert.
The following icon in the alert indicates its priority.
Icon | Priority |
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Urgent | |
High | |
Normal |
Event Type | Screenshot | Description |
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Urgent priority clinical alert | Specifies that you have received an urgent priority clinical alert. You may be provided with the following options:
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High priority patient alert | Specifies that you have received a high priority clinical alert. You are provided with the following options:
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Urgent priority staff alert | Specifies that you have received an urgent priority staff alert. You may be provided with the following options:
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Urgent priority alert with view option | Specifies that you have received an urgent priority alert with an option to view the alert. The administrator may provide you with the following options:
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High priority alert with call option |
Specifies the option to call back after viewing the alert details. |
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High priority callback alert | Specifies the option to call back. | |
Urgent priority alert with Accept and Decline option | Specifies the option to accept or decline an alert after viewing the alert details. | |
Urgent priority MCR alert | Specifies that you have received a high priority multiple-choice response alert. Select the appropriate option to respond. | |
High priority mass notification alert | Specifies that you have received a urgent priority mass notification alert message. You may be provided with the following options:
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Urgent priority location alert | Specifies that you have received an urgent priority location alert. |