Commands for Group Managers

You can contact users based on their group affiliation rather than their name.

Groups provide a way for internal or external callers to communicate with Vocera users based on their roles within an organization.

For example, groups let you call someone who fits a specific role "Call a salesperson," belongs to a certain department "Call Accounts Receivable," or has some other skill or authority that the caller requires "Call a manager."

Groups also provide a way to broadcast to a specific set of users at the same time. You can use commands such as "All cashiers to the front, please" or to leave messages for many users at once using the command "Send a message to Nurses Assistants."

Some groups have management capabilities for other groups. For example, the members of the Charge Nurse group may manage the Code Blue group in a hospital, or members of the Head Cashier group may manage the Cashier group in a retail store.