Handling Calls |
You can answer a call when you are not on DND mode. The audio path is opened up, and the calling party identification is enunciated by the Genie.
Badge State | Audio Interaction | Screen Display | Call Button Action |
---|---|---|---|
Idle Incoming call |
Chime, Incoming caller enunciated | Incoming Call | Answer call |
Active Call Call waiting |
No Chime, Incoming caller name not enunciated The Smartbadge vibrates |
Call Waiting | Answer the new call, places existing call on hold. |
In Directories Screen |
Chime, Incoming caller name enunciated | Incoming call provides visual notification in foreground, previous activity in background | Answer call |
Genie Call In session with Genie, such as Welcome tutorial |
Genie is playing out audio stream Genie is prompting the user with audio questions |
Active call displayed, unless the user dismisses the screen and moves to another layer | Confirm "Yes" response to Genie prompt End audio playout and end call |
Idle Inbound call terminated by caller |
As the inbound call is terminated by the caller, the Genie enunciates that an inbound call was missed | The inbound call is displayed. When the inbound call is terminated, the Genie prompt appears while the missed call is enunciated | Terminate the call by pressing the decline option |
Idle Inbound call timed out |
While the incoming call is presented, the name of the calling party is enunciated by the Genie. When the call times out, the call end chime is heard. | The inbound call is displayed. When the inbound call times out, the display returns to which ever screen it was on before the incoming call. | No action required |