If you are no longer associated with a patient case, you can leave that conversation or hide it from your inbox. If you are logged in using VCS, the participant list in the conversation and the inbox of the endpoint are updated. The other participants receive a message that the participant has left the conversation.
In the following example, Evelyn Moss leaves a conversation. To leave or hide a conversation, perform the following steps:
- Navigate to the Inbox.
The following screen is displayed.
- Swipe left on the conversation you want to Leave or Hide.
The following screen is displayed.
- Choose one of the following:
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Hide—To hide the conversation.
The conversation is hidden from the inbox.
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Leave—To leave the conversation.
The following message is displayed.
Note: Hiding a conversation only hides the conversation temporarily. A new message brings back the hidden conversation to the inbox. Leaving a conversation removes self from the conversation until you are added back to the conversation.
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You leave the conversation or the conversation is hidden.
