Playing Voice Messages

You can use various messages, message settings, and commands to listen to voice messages.

When you play a voice message, you hear the recorded voice of the person who sent it. When you play a text message, Vocera uses text-to-speech generation to speak the message for you.

Vocera uses the following default settings for message playback:

The order in which messages are played is the opposite of the order in which they are received (most recent message first).
The badge or phone plays urgent messages before standard messages, regardless of the order in which messages are received.
The date and time of the message are not announced.

You can change these default settings in the Preferences tab of the User Console. If you do not have access to the User Console, your system administrator can change these settings for you.

The Genie assumes you are working with voice messages if you do not speak the modifying words "voice" and "text" when you play or delete messages.

Use the following commands to work with voice messages:

Action	Recommended Voice Commands	Alternative Forms
Play new (unplayed) voice messages	Play messages.	Play voice messages. Play my messages.
	Play messages from John Smith.	Play voice messages from John Smith. Play my messages from John Smith.
	Play messages from Marketing.	Play voice messages from Marketing. Play my messages from Marketing.
Play old (previously played) voice messages	Play old messages.	Play old voice messages. Play my old messages.
	Play old messages from John Smith.	Play old voice messages from John Smith. Play my old messages from John Smith.
	Play old messages from Marketing.	Play old voice messages from Marketing. Play my old messages from Marketing.