Vocera Platform Administration Guide

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  • Getting Started in Vocera Platform
    • About Vocera Platform
    • About Feature Usage Analytics in Vocera Platform
    • About the Vocera Platform Administration Guide
    • Related Documentation for Vocera Platform
    • Using the Vocera Platform Web Console
      • About the Vocera Platform Web Console
      • Browser Requirements for the Vocera Platform
      • Logging Into the Vocera Platform Web Console
        • Introduction to SAML in Vocera Platform
        • Using Single Sign-On in Vocera Platform
        • Logging In Locally in Vocera Platform
      • Logging Out of the Vocera Platform
      • Changing the Navigation Bar Views in Vocera Platform
      • The Presence Indicator in Vocera Platform
        • Setting Presence and Availability in Vocera Platform
        • Adding a Custom Availability Message in Vocera Platform
        • Removing a Custom Availability Message in Vocera Platform
  • Web Console Administration in Vocera Platform
    • Manage in Vocera Platform
      • Users in Vocera Platform
        • Recommended Best Practices for Adding Users in Vocera Platform
        • Searching for Users in Vocera Platform
        • Adding a User in Vocera Platform
        • Editing a User in Vocera Platform in Vocera Platform
        • Disabling a User Account in Vocera Platform
          • Deleting a User in Vocera Platform
        • Forwarding Calls in Vocera Platform
        • Adding Call Blocking Exceptions in Vocera Platform
        • Place Direct Calls from Vocera Devices in Vocera Platform
          • Enabling Direct Call for Vocera Device Users in Vocera Platform
          • Disabling Direct Call for Vocera Device Users in Vocera Platform
        • Disabling Alert Tones and Reminders in Vocera Platform
        • Creating Custom Options for Users in Vocera Platform
        • Speech Recognition in Vocera Platform
          • The Dynamic Grammar in Vocera Platform
          • Grammars for Facilities in Vocera Platform
          • Homonym Recognition in Vocera Platform
          • Grammars for Facilities in Vocera Platform
          • Spoken Name Count in Vocera Platform
          • Intelligent Command Backoff in Vocera Platform
          • Offer to Learn a Name in Vocera Platform
          • Custom Help Prompt in Vocera Platform
            • Required Format of Audio Prompt Files in Vocera Platform
      • Groups in Vocera Platform
        • Understanding Group Properties in Vocera Platform
        • Designating Group Types in Vocera Platform
        • Default Groups in Vocera Platform
        • Adding a Group in Vocera Platform
        • Editing a Group in Vocera Platform
        • Group Membership in Vocera Platform
          • System Administrators in Vocera Platform
          • Tiered Administrators in Vocera Platform
          • Group Managers and Device Managers in Vocera Platform
          • Managing Group Membership in Vocera Platform
        • Group Permissions in Vocera Platform
          • Filtering Permissions in Vocera Platform
          • Granting Permissions in Vocera Platform
          • Permission Categories in Vocera Platform
            • Default Permissions in Vocera Platform
            • System Administrator Permissions in Vocera Platform
            • Tiered Administrator Permissions in Vocera Platform
            • Call Permissions in Vocera Platform
            • Client Permissions in Vocera Platform
            • Security Permissions in Vocera Platform
              • Supported Special Characters in Vocera Platform
            • Special Permissions in Vocera Platform
          • Setting Default Workflows in Vocera Platform
          • Changing Group Permissions in Vocera Platform
          • Deleting Group Permissions in Vocera Platform
        • Call Forwarding in Vocera Platform
          • Forwarding Calls to Users, Groups, or Contacts in Vocera Platform
        • Emergency Broadcast in Vocera Platform
          • Setting Emergency Broadcast Groups in Vocera Platform
          • Initiating Emergency Broadcasts Silently in Vocera Platform
          • Sending User's Location to Emergency Broadcast Group in Vocera Platform
        • Enabling PIN Authentication in Vocera Platform
        • Using Voice PIN Authentication in Vocera Platform
          • Enabling Voice PIN Authentication in Vocera Platform
        • Configuring Code Lavender in Vocera Platform
          • Enabling Code Lavender in Vocera Platform
        • Deleting a Group in Vocera Platform
        • Creating Custom Options for Groups in Vocera Platform
        • Enhanced Voice in Vocera Platform
          • Enabling Enhanced Voice in Vocera Platform
          • Verifying Enhanced Voice Connectivity in Vocera Platform
          • Enabling Enhanced Voice For Group Members in Vocera Platform
      • Contacts in Vocera Platform
        • Adding a Contact in Vocera Platform
        • Editing a Contact in Vocera Platform
        • Deleting a Contact in Vocera Platform
        • About Contacts List for the Global Facility in Vocera Platform
        • Using Voice Commands with Contacts in Vocera Platform
        • Using Macros in Contacts in Vocera Platform
          • Calling Home in Vocera Platform
          • Night-Bell Pickup in Vocera Platform
      • Facilities in Vocera Platform
        • Adding a Facility in Vocera Platform
          • About Global Facility in Vocera Platform
          • Access Code Exceptions in Vocera Platform
            • Adding Access Code Exceptions in Vocera Platform
          • Toll Exceptions in Vocera Platform
            • Adding Toll Exceptions in Vocera Platform
          • Direct Inward Dialing in Vocera Platform
            • Adding or Editing DID Information in Vocera Platform
          • Telephony PINs in Vocera Platform
            • PIN Template Macros in Vocera Platform
            • Example PIN Templates in Vocera Platform
            • Specifying Telephony PIN Information in Vocera Platform
          • Dynamic Extensions in Vocera Platform
            • Configuring Dynamic Extension for a Facility in Vocera Platform
              • Tracking Dynamic Extension Pool in Vocera Platform
          • Shared Telephony Configuration in Vocera Platform
            • Adding and Editing Telephony Sharing Information in Vocera Platform
            • Detecting the Connection to the IP PBX in Vocera Platform
          • Special Dialing Macros in Vocera Platform
          • Special Dialing Characters in Vocera Platform
          • Playing with Easter Eggs in Vocera Platform
            • Disabling Easter Eggs in Vocera Platform
          • Enhanced 911 (E-911) Location Service in Vocera Platform
            • Configuring Emergency Location Identification Number (ELIN) in Vocera Platform
            • Deleting Emergency Location Identification Number (ELIN) in Vocera Platform
        • Editing a Facility in Vocera Platform
          • About Departments, Rooms, and Beds in Vocera Platform
          • Departments and Groups in Vocera Platform
            • Changing or Removing Department Group Association in Vocera Platform
          • Working with Departments in Vocera Platform
            • Adding a Department in Vocera Platform
            • Editing a Department in Vocera Platform
            • Deleting a Department in Vocera Platform
          • Working with Rooms in Vocera Platform
            • Adding a Room in Vocera Platform
            • Editing a Room in Vocera Platform
            • Deleting a Room in Vocera Platform
          • Working with Beds in Vocera Platform
            • Adding a Bed in Vocera Platform
            • Editing a Bed in Vocera Platform
            • Deleting a Bed in Vocera Platform
        • Deleting a Facility in Vocera Platform
      • Access Point (AP) Locations in Vocera Platform
        • Defining Locations in Vocera Platform
        • Managing Access Point Locations in Vocera Platform
        • Adding an Access Point Location in Vocera Platform
        • Editing an Access Point Location in Vocera Platform
        • Deleting an Access Point Location in Vocera Platform
        • Searching for AP Locations in Vocera Platform
        • Recording a Location Name in Vocera Platform
        • Using Voice Commands to Assign Access Points in Vocera Platform
      • Device Inventory in Vocera Platform
        • Adding a Device in Vocera Platform
        • Editing a Device in Vocera Platform
        • Filtering Devices by Facility in Vocera Platform
        • Sorting Devices in Vocera Platform
        • Searching for Devices in Vocera Platform
        • Deleting a Device in Vocera Platform
        • Creating Custom Options for Devices in Vocera Platform
        • Viewing Devices in Vocera Platform
        • Device Management Guidelines in Vocera Platform
          • Enterprise Guidelines in Vocera Platform
          • Group Guidelines in Vocera Platform
        • Managing Shared Devices in Vocera Platform
        • Device Management Roles in Vocera Platform
          • System Device Manager Responsibilities in Vocera Platform
          • Group Device Manager Responsibilities in Vocera Platform
          • Device Management Capabilities per Role in Vocera Platform
        • About Serial Numbers and MAC Addresses in Vocera Platform
        • Using a Barcode Scanner to Add Devices in Vocera Platform
          • Tips for Scanning Devices in Vocera Platform
          • Barcode Scanner Requirements in Vocera Platform
          • Adding Devices Using a Barcode Scanner in Vocera Platform
        • Automatically Loading Devices into the System in Vocera Platform
        • Labeling Devices in Vocera Platform
        • Monitoring Active Devices in Vocera Platform
        • Reporting on Devices in Vocera Platform
        • Device Management Licensing in Vocera Platform
      • Templates in Vocera Platform
        • Adding a Template in Vocera Platform
        • Editing a Template in Vocera Platform
        • Deleting a Template in Vocera Platform
        • Clone Templates in Vocera Platform
          • Cloning a Template in Vocera Platform
          • Cloning an Existing Template in Vocera Platform
      • Bulk Actions in Vocera Platform
        • Importing Data to the System in Vocera Platform
        • Importing Data Using Pre-defined Templates in Vocera Platform
        • Exporting Data to a Comma-Separated Value File in Vocera Platform
          • Importing Text into Microsoft Excel in Vocera Platform
        • Template Reference in Vocera Platform
          • The Facilities Template in Vocera Platform
          • The Groups Template in Vocera Platform
          • The Users Template in Vocera Platform
          • The Group Members Template in Vocera Platform
          • The Access Point Locations Template in Vocera Platform
          • The Access Points Template in Vocera Platform
          • The Contacts Template in Vocera Platform
          • The Beds Template in Vocera Platform
          • The Devices Template in Vocera Platform
          • The Assignment Locations to Beds Template in Vocera Platform
          • The Assignment Locations to Departments Template in Vocera Platform
          • The Assignment Permissions Template in Vocera Platform
          • The Assignment Role Thresholds Template in Vocera Platform
          • The Assignment Roles Template in Vocera Platform
          • The Templates Template in Vocera Platform
          • The Template Sharing Template in Vocera Platform
          • The Template Selected Group Template in Vocera Platform
        • Synchronize Assignment Roles to Groups in Vocera Platform
          • Exporting Assignment Roles to Groups in Vocera Platform
          • Importing Assignment Roles to Groups in Vocera Platform
    • Security in Vocera Platform
      • Authentication in Vocera Platform
        • Configuring Authentication Settings in Vocera Platform
        • Enabling Remote Support Sessions With Vocera Operation Tools in Vocera Platform
        • Using a Keytab File for Kerberos Authentication in Vocera Platform
      • Certificates in Vocera Platform
        • Uploading a Certificate in Vocera Platform
      • Remote Support in Vocera Platform
        • Establishing a Remote Session in Vocera Platform
        • Disconnecting a Remote Session in Vocera Platform
        • Enabling Remote Monitoring in Vocera Platform
    • Status in Vocera Platform
      • Audit Log in Vocera Platform
        • Navigating to Audit Log in Vocera Platform
        • Viewing Audit Event Message Content in Vocera Platform
        • Viewing Audit Log Pagination Results in Vocera Platform
        • SMTP Event Notification Email and PHI in Vocera Platform
        • Working with Audit Log Results in Vocera Platform
          • Searching Audit Log Events in Vocera Platform
          • Sorting Audit Log Events in Vocera Platform
          • Filtering Audit Log Events by Date Range in Vocera Platform
          • Filtering Audit Log Events by Component in Vocera Platform
          • Pausing and Playing Audit Log Results in Vocera Platform
        • Accessing the Audit Log Configuration Settings in Vocera Platform
          • Working with General Settings in Vocera Platform
          • Working with Database Settings in Vocera Platform
          • Working with Notifications Settings in Vocera Platform
          • Working with Destinations Settings in Vocera Platform
            • Configuring SMTP Settings in Vocera Platform
            • Configuring SNMP Settings in Vocera Platform
            • Configuring Syslog Settings in Vocera Platform
            • Configuring Test Destinations Settings in Vocera Platform
      • Adapter Services in Vocera Platform
        • Monitoring Adapter Services in Vocera Platform
        • Starting and Stopping Adapter Services in Vocera Platform
      • Device Monitor in Vocera Platform
        • Working With Device Monitor in Vocera Platform
        • Uploading Device Logs in Vocera Platform
        • Remote Logoff in Vocera Platform
          • Logging Off Remotely in Vocera Platform
      • Database Cluster in Vocera Platform
        • Viewing Database Cluster Status in Vocera Platform
        • Failing Over and Repairing Database Clusters in Vocera Platform
      • Voice Cluster in Vocera Platform
        • Viewing Voice Cluster Status in Vocera Platform
        • Failing Over and Restarting Voice Cluster in Vocera Platform
        • Discovery Mode in Vocera Platform
        • Sequence of Failover Events in Vocera Platform
        • Badges and Clusters in Vocera Platform
        • Data Synchronization in Vocera Platform
        • Network Problems and Clustering in Vocera Platform
          • The Self-Healing Mechanism in Vocera Platform
          • Troubleshooting Network Problems and Clusters in Vocera Platform
          • Planned Network Outages in Vocera Platform
      • Queues in Vocera Platform
        • Viewing Queued Message Detail in Vocera Platform
        • Canceling a Queued Message in Vocera Platform
    • Settings in Vocera Platform
      • System Configuration in Vocera Platform
        • General Configuration in Vocera Platform
        • Setting System Preferences in Vocera Platform
          • Working with Favor Frequently Called for Users and Departments in Vocera Platform
            • Best Practices for Frequently Called Departments in Vocera Platform
            • Enabling Favor Frequently Called for Departments or Users in Vocera Platform
            • Collecting Call Statistics for Frequently Called Departments in Vocera Platform
        • Setting Sweep Options in Vocera Platform
        • Device Information Statuses in Vocera Platform
          • Adding a Device Status in Vocera Platform
          • Editing Device Status Values in Vocera Platform
          • Reordering Device Status Values in Vocera Platform
          • Delete Device Status Values in Vocera Platform
        • Client Actions in Vocera Platform
          • Adding Client Actions in Vocera Platform
          • Changing the Client Action Priority Order in Vocera Platform
          • Associating Client Actions To Templates in Vocera Platform
          • Editing Client Actions in Vocera Platform
          • Deleting Client Actions in Vocera Platform
      • User Defaults in Vocera Platform
        • Overriding User Settings in Vocera Platform
        • Specifying Genie Settings in Vocera Platform
        • Specifying Notifications and Miscellaneous Settings in Vocera Platform
        • Specifying Initial Passwords in Vocera Platform
      • Adapters in Vocera Platform
        • Accessing the Adapters List in Vocera Platform
        • Viewing Adapter Configuration Details in Vocera Platform
        • Creating a New Adapter Instance in Vocera Platform
          • Uploading a Bundle in Vocera Platform
      • Datasets in Vocera Platform
        • Accessing the Datasets List in Vocera Platform
        • Viewing Dataset Configuration Details in Vocera Platform
        • Creating a New Dataset in Vocera Platform
        • Working With Attributes in Vocera Platform
          • Adding an Attribute in Vocera Platform
          • Editing an Attribute in Vocera Platform
          • Removing an Attribute in Vocera Platform
      • Workflows in Vocera Platform
        • Workflow Access Permissions in Vocera Platform
          • Enabling Workflow Access Permissions in Vocera Platform
        • Accessing the Workflows List in Vocera Platform
          • Workflow Descriptions in Vocera Platform
        • Configuring the Workflows Settings in Vocera Platform
        • Managing Workflows in Vocera Platform
          • Creating a New Workflow in Vocera Platform
          • Editing a Workflow in Vocera Platform
          • Testing a Workflow in Vocera Platform
          • Cloning a Workflow in Vocera Platform
          • Removing a Workflow in Vocera Platform
        • Working With Workflow Pages in Vocera Platform
          • Creating a New Page in Vocera Platform
          • Editing a Page in Vocera Platform
          • Cloning a Page in Vocera Platform
          • Removing a Page in Vocera Platform
      • Network Settings in Vocera Platform
        • Static or Dynamic IP Address Settings in Vocera Platform
        • Editing Network Settings in Vocera Platform
        • Selecting a Date and Time Format in Vocera Platform
        • Configuring System Date and Time in Vocera Platform
      • Voice License in Vocera Platform
      • Platform License in Vocera Platform
      • System Backups in Vocera Platform
        • Accessing the System Backups List in Vocera Platform
        • Understanding Database Optimization in Vocera Platform
          • Configuring a Database Optimization Schedule in Vocera Platform
        • Understanding Manual System Backups in Vocera Platform
          • Creating a Manual Backup in Vocera Platform
        • Understanding a System Backup Restore in Vocera Platform
          • Uploading a Saved Backup in Vocera Platform
          • Downloading a System Backup in Vocera Platform
          • Restoring a System Backup in Vocera Platform
          • Viewing Compatibility Issues in Vocera Platform
        • Understanding the Automatic Backups in Vocera Platform
          • Configuring the Automatic Backup General Settings in Vocera Platform
            • About Data Purging in Vocera Platform
          • Configuring an SMB Transfer of a Backup in Vocera Platform
          • Configuring an FTP Transfer of a Backup in Vocera Platform
          • Understanding SFTP Transfer of a Backup in Vocera Platform
            • Using a Public Key for SFTP Transfer in Vocera Platform
            • Configuring an SFTP Transfer of a Backup in Vocera Platform
          • Understanding the Transfer of a Backup to a Secondary System in Vocera Platform
            • Using a Public Key for a Secondary Appliance Backup in Vocera Platform
            • Configuring Transfer to Secondary System for a Backup in Vocera Platform
      • High Availability in Vocera Platform
        • Understanding High Availability in Vocera Platform
          • HA Deployment Selection in Vocera Platform
            • Layer 2 Adjacent Deployment Model in Vocera Platform
            • Layer 3 ADC Deployment Model in Vocera Platform
              • Using an ADC with Clusters in Vocera Platform
              • ADC Guidance in your Deployment in Vocera Platform
              • F5 BIG-IP Deployment with CUCM and Spectralink XML in Vocera Platform
              • F5 BIG-IP Health Check Configuration for a Cluster in Vocera Platform
              • Vocera XMPP Proxy and HA in Vocera Platform
          • FAQs for HA Decisions in Vocera Platform
            • Why do I need a VIP in my facility?
            • What are the network requirements for the non-ADC deployment model?
            • Why can't the non-ADC model be deployed across two different data centers with different subnets?
            • How can I support a multiple data center deployment without Ethernet Layer 2 Adjacency between them?
            • How do I span Layer 2 Adjacency across the data centers?
            • Can a third element manage the public VIP when nodes are on two different subnets?
            • Can the Vocera Platform support my ADC?
            • When our facility is not using an ADC, can I determine when an adapter and/or the system is performing as expected?
            • When our facility is using an ADC (load balancer), can I determine when the active node is available and responding as expected?
            • What is the failover time?
            • Will any of my data be lost during a failover?
        • Configuring Clusters in Vocera Platform
          • Enabling Clustering on a Standalone Server in Vocera Platform
          • Joining a Cluster in Vocera Platform
          • Accessing Remote Support in a Cluster in Vocera Platform
          • Cluster Email Notifications in Vocera Platform
        • Disaster Recovery in Vocera Platform
      • Badge Properties Editor in Vocera Platform
        • Using the Badge Properties Editor Launcher in Vocera Platform
        • Using the Badge Properties Editor in the Platform Web Console in Vocera Platform
        • B3000 Badge Properties Configuration in Vocera Platform
        • B3000N Badge Properties Configuration in Vocera Platform
        • V5000 Smartbadge Properties Configuration in Vocera Platform
        • C1000 Badge Properties Configuration in Vocera Platform
      • Configuration Packages in Vocera Platform
        • About the Core Configuration Packages in Vocera Platform
        • About the Supplementary Configuration Packages in Vocera Platform
        • Working with Configuration Packages in Vocera Platform
          • Creating Configuration Packages in Vocera Platform
      • Installed Software in Vocera Platform
    • Vina
      • Configuring Vocera Vina
        • Vina Web Checklist
        • Auto-discovery of Vocera Vina Devices
        • Vina Custom Parameters
        • Third-Party App Parameters
        • Using Android Devices Without Firebase Registration
        • Setting the Notification Timeout
        • Configuration Using Permissions
          • Hiding the User Department Group
          • Limiting Access to Patient Information
          • Disabling Usage Analytics
          • Configuring Default Name for Custom Tabs
        • Sounds for Vocera Vina
        • Critical Alerts for Vocera Vina for iOS
        • About Custom Presets
          • Adding a Custom Preset
          • Editing a Custom Preset
        • Vocera Vina and EMM Solutions
          • EMM with Vocera Vina for Android
          • EMM with Vocera Vina for iOS
      • About Vocera Web Calling
      • About Coverage Request
      • About the Vocera Vina API
    • Staff Assignment in Vocera Platform
      • About the Vocera Platform Staff Assignment Guide
        • Staff Assignment Prerequisites in Vocera Platform
      • Configuring Staff Assignment in Vocera Platform
        • Creating a Staff Assignment Facility in Vocera Platform
        • Importing Beds, Rooms, and Departments in Vocera Platform
          • Enabling Matching Rules for Import in Vocera Platform
        • Creating Locations in Vocera Platform
        • Creating Functional Roles in Vocera Platform
        • Changing Assignment Role Order in Vocera Platform
        • Synchronize Assignment Roles to Groups in Vocera Platform
        • Assigning Department Level Permissions in Vocera Platform
      • View Understaffed Roles in Vocera Platform
        • Setting Threshold Value for Staff Assignment Roles in Vocera Platform
      • The Staff Assignment Home Page Layout in Vocera Platform
      • Managing User Permissions in Vocera Platform
        • Staff Assignment All Department Access in Vocera Platform
        • Console Calling Allowed in Vocera Platform
  • User Consoles in Vocera Platform
    • About Vina Web
      • Getting Started With Vina Web
        • Viewing Online Help in Vocera Platform
        • Uploading the Log in Vina Web
        • Right-Click Options in Vina Web
        • User Interface Customization in Vina Web
      • Alarms in Vina Web
        • Receiving an Alarm in Vina Web
        • About Alarm Details in Vina Web
        • Leaving or Completing an Alarm in Vina Web
      • Broadcasts in Vina Web
        • Creating a Broadcast in Vina Web
        • Creating an Urgent Broadcast in Vina Web
      • Calls in Vina Web
        • Calling From the Home Screen in Vina Web
        • Calling a Conversation Participant in Vina Web
        • Enabling a Console Phone in Vina Web
        • Calling a Group in Vina Web
        • Calling a Call-Only Listing in Vina Web
        • Missed Call Notifications in Vina Web
      • Conversations in Vina Web
        • Conversation Priority in Vina Web
        • Starting a Conversation in Vina Web
          • Starting a Group Chat in Vina Web
          • Creating a Group Chat From a Conversation in Vina Web
          • Adding a Context to a Group Chat in Vina Web
          • Starting a Care Team Chat in Vina Web
          • Recipient Search Results in Vina Web
        • Continuing a Conversation in Vina Web
          • New Messages and the Conversation Log in Vina Web
          • Leaving Participants and the Conversation Log in Vina Web
          • Sending a Message in Vina Web
            • Message States in Vina Web
            • Sending a Quick Response in Vina Web
            • Acknowledging a Message in Vina Web
          • Conversations with Unread Messages in Vina Web
          • Viewing a Call-Only Log in Vina Web
          • Viewing Conversation Participants in Vina Web
          • Adding Participants to a Conversation in Vina Web
        • Conversation Management in Vina Web
          • Searching Conversations in Vina Web
          • Leaving a Conversation in Vina Web
          • Archived Conversations in Vina Web
            • Conversation Archive Rules in Vina Web
            • Viewing Archived Conversations in Vina Web
            • Unarchiving a Conversation in Vina Web
        • Personal Titles in Vina Web
      • Favorites in Vina Web
        • Adding a Favorite in Vina Web
      • Groups in Vina Web
        • Joining or Leaving a Group in Vina Web
      • Patients in Vina Web
        • Viewing Patients in Vina Web
        • Calls and Broadcasts from a Patient Context in Vina Web
      • Templates in Vina Web
        • Using a Staff Template in Vina Web
        • Using a Patient Template in Vina Web
        • Completing a Template Alarm in Vina Web
    • Staff Assignment in Vocera Platform
      • The Staff Assignment Home Page Layout in Vocera Platform
      • Viewing Departments in Vocera Platform
      • Setting a Department to Home Department in Vocera Platform
      • Viewing Multiple Bed Assignments in Vocera Platform
      • Viewing and Searching Staff Members in Vocera Platform
      • Viewing Care Team Assignments on Single-bed Locations in Vocera Platform
      • Assigning Staff Member by Clicking in Vocera Platform
      • Assigning Staff Member by Replacing in Vocera Platform
      • Assigning Staff Member by Typing in Vocera Platform
      • Assigning Staff Member using Copy and Paste in Vocera Platform
      • Messaging Care Team in Vocera Platform
      • Enabling a Console Phone in Vocera Platform
      • Messaging an individual Staff Member in Vocera Platform
        • Initiate Calls from Staff Assignment in Vocera Platform
        • Calling Care Team Members in Vocera Platform
        • Initiating Broadcast Web Calls in Vocera Platform
        • Initiating an Urgent Broadcast Call in Vocera Platform
      • Removing a Staff Assignment in Vocera Platform
      • Adding Notes for a Patient in Vocera Platform
    • Download PDF Documentation
    • About the Vocera Platform My Profile Guide
      • The My Profile Home Page Layout in Vocera Platform
      • The My Profile Web Console in Vocera Platform
        • Viewing and Editing General Profile Information in Vocera Platform
          • Active Directory Integrated User Profile Fields in Vocera Platform
          • Adding or Editing a Profile Photo in Vocera Platform
          • Removing a Profile Photo in Vocera Platform
        • Viewing and Editing Login Information in Vocera Platform
        • Adding Contact Information in Vocera Platform
        • Viewing Group Membership in Vocera Platform
        • Adding Groups in Vocera Platform
        • Removing Groups in Vocera Platform
        • Viewing and Configuring Voice Service Fields in Vocera Platform
        • Configuring Speech Recognition in Vocera Platform
        • Configuring Call Forwarding in Vocera Platform
        • Configuring Call Blocking in Vocera Platform
        • Configure Genie Settings in Vocera Platform
        • Notifications and Miscellaneous Settings in Vocera Platform
      • Download PDF Documentation
    • My Workflow in Vocera Platform
      • About the Vocera Platform My Workflow Guide
      • The My Workflow Home Screen Layout in Vocera Platform
        • Matrix of Workflows and User Roles in Vocera Platform
      • Download PDF Documentation
    • Coverage Request in Vocera Platform
      • Sending a Coverage Request in Vocera Platform
      • Responding to a Coverage Request in Vina Web
      • Resuming a Coverage Request in Vocera Platform
      • Viewing a Coverage Request in Vocera Platform
    • failing over servers [1]
    • failing over voice clusters [1]
    • restarting servers [1]
    • restarting voice cluster [1]
  • clusters
    • split brain [1]
  • collect calling [1] [2]
  • deleting
    • temporary users [1]
    • voice messages [1]
  • department [1]
  • frequently called [1]
  • frequently called department [1] [2]
  • message sweep [1]
  • split brain [1]
  • sweep feature [1]
  • Sweep options
    • setting [1]
  • System links
    • Sweep [1]