Vocera B-Series Badge User Guide

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  • Introduction
    • About this Guide
    • Product Applicability
    • Feature Applicability
    • Related Documentation
  • Getting Started
    • Quick Starts for the Badge
    • Charging Your B3000n Battery
    • Powering On and Off
    • Using Speak or Spell
    • Logging In and Logging Out
    • Maintaining Your Badge
    • Using the Welcome Tutorial on the Badge
    • Working with the Genie
      • Training the Genie
        • Training the Genie to learn a name
        • Training the Genie to learn commands
        • Training the Genie to learn more commands
      • Learning a Name Called Using the Spell Option
      • List of Commands That Genie Can Learn
      • Changing the Genie Persona
      • Genie Notification Prompts
      • Working with Genie Help
        • Invoking and Exiting Genie Help
        • Categories for Genie Help
        • Creating a Custom Help Prompt
  • Understanding Your Badge
    • Hardware Overview
      • Call Button
      • Hold/DND Button
        • Working with Do Not Disturb
      • Volume
        • Adjusting Volume
          • Adjusting the volume in the active state
          • Adjusting the Volume in the Idle State
          • Adjusting Volume in Headset Mode
      • Headset Jack
      • Indicator Lights
      • Smart Battery and Power Efficiency
      • Increased Speaker Volume
      • Privacy Mode
      • Integrated Noise Cancellation for B3000n badge
        • Speech Zone Fallback for B3000n Badge
      • Integrated Noise Cancellation for B3000 badge
        • Speech Zone for B3000 Badge
      • Orientation Sensor
      • Understanding Your B3000n badge
        • Bluetooth Support
          • Setting up the Bluetooth Headset
            • Enabling Bluetooth on the Badge
            • Pairing a Bluetooth Device
          • Managing Bluetooth Headsets
            • Connecting Bluetooth Devices
            • Switching Devices During a Call
            • Disconnecting Bluetooth Devices
            • Unpairing Bluetooth Devices
          • Troubleshooting Bluetooth
        • Call Button LED Halo Colors
        • Enhanced Display
        • Enhanced Durability
        • Improved Attachments
      • Understanding Your B3000 Badge
        • Enhanced Durability
        • Enhanced Display
    • Badge Menus
      • Main Screen
      • Settings
      • Return Home
      • Info
      • Power Off
      • Font
        • Adjusting the Message Font
        • Customizing Message Fonts
      • Flip Screen
        • Flipping the Screen
      • Privacy Mode
        • Using Privacy Mode
          • Turning on privacy mode with easy access
            • Enabling privacy mode while on a call using easy access
            • Enabling privacy mode while on standby using easy access
            • Turning on and off privacy mode using settings
            • Switching to privacy mode while on a call
      • Group Mode
        • Group Mode Setting
        • Specifying the Group Mode Setting
      • Background Updater
        • Using a Badge While a Background Update is in Progress
        • Interrupting a Background Update
      • Audio Mode and Call State
      • Alert Tones and Notifications
  • Basic Commands and Settings
    • Recording Names and Greetings
    • Getting Identity and Time Information
    • Setting Device Properties
      • Using the Auto Answer Commands
      • Using the Announce through Speaker Commands
    • Recording Voice Reminders
      • Voice Reminder Interval Usage
      • Deleting Voice Reminders
  • Handling Calls
    • Placing a Call
    • Calling a User with Department Names
    • Answering a Call
    • Ending a Call
    • Declining a Call
    • Call Waiting
    • Blocking and Accepting Calls
    • Forwarding a Call
    • Calling Telephone Numbers
    • Calling an Edge User
    • Calling an Address Book Entry or Buddy
    • Holding and Releasing the Call Hold
    • Issuing Urgent Commands
    • Dialing a Phone Number to Urgently Broadcast to a Group
    • Placing a Broadcast Call
      • Reply to All in a Broadcast Call
    • Initiate an Emergency Broadcast
    • Conference Calling
      • Using Instant Conferences
        • Placing an Instant Conference Call
        • Joining and Leaving a Conference
        • Summary of Conference Commands
      • Placing a Three-Way Conference Call
        • Unsupervised Conferencing
          • Adding a third person to a call
  • Handling Messages
    • Reading Text Messages
    • Playing Text Messages
    • Sending Text Messages from an Email Account
    • Sending Text Messages from the User Console
    • Sending Voice Messages to an Email Address
    • Sending a Voice Message to a Vocera Device
    • Playing Voice Messages
    • Delete Messages
    • Playing History of Missed Calls and Messages
    • Message Play Commands
    • Sending and Receiving Numeric Pages
  • Groups and Sites
    • Working with Groups
      • Working With Your Groups
      • Calling a Group Member
        • Calling a member of a group
      • Joining or Leaving a Group
      • Locating a Vocera User or Group Member
      • Broadcasting to a Group
    • Commands for Group Managers
      • Adding and Removing Group Members
      • Recording Names and Greetings for a Group
    • Communicating with Multiple Sites
      • Logging In at a Site you are Visiting
      • Working with Sites
      • Placing a Three-Way Conference Call Between Different Sites
  • Care Team
    • Care team connect
      • Direct Calling Overview
      • Mounting Vocera Devices to a Bed
      • Logging in to the Device
      • Placing a Direct Call
      • Accepting a Direct Call
    • Commands for Care Team
      • The Funny Genie and Easter Eggs
        • Easter Eggs
      • Code Lavender Commands
      • Practicing Mindfulness Commands
      • Environmental Services Staff Commands
  • Vocera Device with Smartphone Apps
    • Using a Vocera Device with Smartphone Apps
  • Reference
    • Headsets
      • Wired headsets
      • Headset Compatibility
      • Third-Party Headsets
      • Vocera Headset
      • Wired Headset Cleaning
    • Navigating IVR Phone Trees with a Badge
      • Using a badge to interact with an IVR tree
      • Possible Touch-Tone Responses
      • Redialing Phone Numbers
    • Using Vocera Access Anywhere
      • Types of Access to the Genie
      • Software and Configuration Requirements
      • Starting a Genie Session from a Phone
        • Starting a Genie session from a phone using Caller ID
        • Starting a Genie session from a phone using your credentials
      • Starting a Genie Session at Another Site
        • Accessing the Genie by calling the Guest Access number at another site
      • Vocera Access Anywhere Special Keys
      • Announcements for Calls from a Phone
      • Commands Not Supported From a Phone
        • Other Functionality Not Supported on a Phone
      • Training the Genie from a Phone
    • Frequently Asked Questions
      • Why does the Genie have trouble understanding me?
      • Why is my device chirping or beeping?
      • Why does my device beep when I'm talking to someone?
      • Why does my device display say "Searching for Server"?
      • Why does the Genie ask me to wait when I press Call?
      • Why can't I receive calls or messages?
      • Why do some text messages begin with strange characters?
      • Why does my badge beep and then restart?
      • What can I do if badge buttons are not working?
      • How can I stop getting logged out when I charge my badge?
  • Legal Notices
  • Download PDF Documentation