|Reference / Frequently Asked Questions|
The system administrator can program your Vocera device to issue alerts when the device goes out of the range of the wireless network, when the battery is low, when you receive a text message, or when you receive a voice message. To find out why you heard a particular alert tone, check the device display or, if you have a badge, the indicator light on the top of the badge:
If the B2000 indicator light is flashing red slowly and the badge display
shows a low signal strength (see the illustration that follows), it means that
your badge is out of the signal range of the wireless network. You will also see
the “Searching for Access Points” message on the display.
If the alert tone starts and stops as you move slightly, it means that you are at a location where the wireless network coverage begins.
If the B2000 indicator light is flashing red rapidly, and the badge display
shows a low battery level, it is time to recharge the battery.
If the B2000 indicator light is blinking green rapidly, you have unread text messages or unplayed voice messages. Icons on the badge display will show whether the messages are voice or text, or both.
B3000n and B3000 badges do not have red indicator lights, or lights that blink at different speeds. Instead, the indicator light either blinks green to indicate power is on or amber to indicate Do Not Disturb mode is on.
The system administrator can disable or enable any of the badge's alert tones, and can choose a setting to turn off alerts when you put the badge in Do Not Disturb mode.