Understanding Your Badge / Hardware Overview |
The Hold/Do Not Disturb (DND) button places calls on hold, puts the badge in Do Not Disturb mode, and turns the badge power off. A small yellow indicator light on the Hold/DND button blinks when the badge is in Hold or Do Not Disturb mode.
You can perform the following tasks using the Hold/DND button:
Hold a call—Press the Hold/DND button while the call is in progress. To release the hold, press the button again.
While a call is on hold, you can press the Call button to summon the Genie. When the Genie answers, you can call another user, check for new messages, or issue any other command. Once the command has been carried out, and the operation is complete, the Genie automatically reconnects you with the person on hold.
Do Not Disturb mode—Press the Hold/DND button when no call is in progress. Callers are told that you are unavailable. The caller is invited to leave a message, or else the call is forwarded to another destination if forwarding option is active for your badge and the badge is off network.
Turn the badge off—Press and hold the Hold/DND button for at least seven seconds to turn off the badge power.
Cancel a command—Press and hold the Hold/DND button when you start a command and change your mind on using the command. For example: If you are calling someone, leaving a message, or recording your name and, and the then decide not to take action, press Hold/DND to cancel the action.
Response request when Genie asks you a question—Press the Hold/DND button to answer "no" and press the Call button to answer "yes".