How to Deploy CTS

This topic summarizes how to install, configure, and fully deploy a Vocera Care Team Sync system in an environment that has never used CTS. It shows you the most efficient way to fully configure the CTS product and begin syncing assignments with foreign clinical staff assignment systems.

1. Install the software.
   1. Run the CTS software installation program.

      See How to Install the CTS Software.

   2. If necessary, customize the settings in the vcts.properties file.

      You likely need to perform this task only if you are installing CTS on a machine with an IP address outside the 10.x.x.x range.

      See Customizing CTS Properties.

2. Perform the initial system set up.
   1. Change the default password of the CTS Console administrator account.

      See How to Change the Default Password.

   2. Register the IP address of the CTS and Vocera Voice Server machines with each other.

      See Registering the VS and CTS with each other.

3. Configure email settings to receive alert messages when a connection fails.

   See How to Set Up Email.

4. Set up the units whose assignments CTS will synchronize.
   1. Create a Vocera Group Template for each unit.

      See Creating Group Templates for Units.

   2. Create a Vocera Group Location Normalizer for each unit.

      See Creating Group Normalizers for Units.

   3. Create a Vocera Group Role Normalizer for each unit.

      See Creating Group Normalizers for Units.

   4. Specify the unit definition.

      See How to Create a Unit.

5. Set up a connection to each of the third-party systems with which CTS is syncing assignments.
   1. Create the normalizers and maps that you need for each connection

      • For a Rauland connection:

        • Create a Subscriber Location Normalizer.

          See Subscriber Location Normalizer Example.

        • Create a Subscriber Role Normalizer.

          See Subscriber Role Normalizer Example.

      • For a Hill-Rom connection where CTS is acting as the subscriber:

        • Create a Subscriber Location Normalizer.

          See Subscriber Location Normalizer Example.

        • Create a Subscriber Role Normalizer.

          See Subscriber Role Normalizer Example.

      • For an HL7 connection:

        • Create an Assigned Patient Location Normalizer.

          See Normalizing and Mapping Workflow.

        • Create a Patient ID Normalizer.

          See Normalizing and Mapping Workflow.

        • Create a Prior Patient Location Normalizer.

          See Normalizing and Mapping Workflow.

        • Create an ADT Field Map.

          See ADT Mapping Methods.

        • Create an ADT Event Map.

          See ADT Event Mapping Examples.

   2. Specify the connection definition.

      See the appropriate topic in the following list:

      • How to Add a Rauland Connection

      • How to Add a Hill-Rom Connection

      • How to Add an HL7 Connection

6. Specify the source of truth for each role.

   See How to Synchronize Care Team Information.

7. Confirm that assignments are updating.
   • Look for logs
   • Look for values in the CTS database
   • Look for assignments in the end point (e.g. Staff Assignment or the VS)
8. If necessary, map any users that CTS fails to map.

   See How to Add a User Mapping.

9. Back up the configuration and the database.
   See How to Back Up Configuration Data and How to Back Up the CTS Database.