Administration

The Administration folder summarizes information for the Vocera administrator to review

Vocera Integrations with VMI and licensing information and perform user-specific troubleshooting.

Integration Details
[Data Source: VMI] Displays a detailed list of events from Vocera integration Partners through VMI where event details are available by units. Data includes event reply times as well as the specific progress of an event during various event states. Use this dashboard for troubleshooting specific event deliveries.
Integration Events
[Data Source: VMI] Summarizes event data and average reply time from VMI integrations sources only. Data displayed includes the events and priorities that are being sent and responded to for specific units. Use this dashboard to understand replies and actions taken by users.
Integration User Events
[Data Source: VMI] Contains a summary of all VMI events from a specific user perspective. Data displayed includes total events by user, priority along with average reply times from VMI data sources. Use this dashboard to review total VMI events for specific users.
License Dashboard
[Data Source: Voice Server] Summarizes simultaneous login and genie interaction data. Displays include max usage and hourly trends of license activity including genie usage and login activity. Use this dashboard to review overall login and the potential need for additional licenses
Scheduler Diagnostics
[Data Source: Vocera Analytics] Displays the list of exceptions that occurred when scheduled reports are executed. Data includes details such and package name, error and facility. Use this dashboard to troubleshoot specific issues with scheduled report packages.
Utilization
[Data Source: Vocera Analytics] Summarizes the Vocera Analytics utilization by displaying counts for each report or dashboard. Data identified includes a percentage of reports that were run unplanned, scheduled, or exported as a CSV file. Use this dashboard to review which reports are most popular and in which specific format.
Badge Firmware
[Data Source: Voice Server] Displays the total number of badges for each facility and unit. Also provides details of the badge such as firmware version, MAC Address, serial number, user, badge last use date, and days since last use.
Genie Summary
[Data Source: Voice Server] Lists the daily maximum simultaneous sessions for the selected facility.
Hourly Usage
[Data Source: Voice Server] Lists the overall Genie sessions on an hourly basis for the selected facility.
Integration Message Group Activity
[Data Source: VMI] Provides a list of messages from VMI clients to groups listed by Transaction ID.
Integration Message Unit Activity
[Data Source: VMI] Provides details about messages sent from Vocera integration Partners through VMI to groups, listed in chronological order. This information helps you determine the efficiency of staff response time.
Integration Message User Activity
[Data Source: VMI] Provides information about messages sent from Vocera integration Partners through VMI, listed in chronological order by users that received the message.
PBX Call Volume
[Data Source: Voice Server, VCS] Shows daily, weekly or monthly trends for incoming and outgoing PBX call volume over a specified date range. The report provides data for each facility as well as overall totals.
Simultaneous User Login
[Data Source: Voice Server] Shows the number of simultaneous Voice Server users trending hourly, daily, monthly, or yearly depending on the date range selected. Use this report to determine the need to purchase additional Voice Server licenses.
Telephony Usage Trend
[Data Source: Voice Server] Provides data about telephony port usage for each principal facility. You can generate hourly, daily, monthly or yearly depending on the date range selected.
Tiered Administration Audit
[Data Source: Voice Server] Shows all activities performed through the Voice Server Administration Console.
Unassigned Access Points
[Data Source: Voice Server] Displays access points that do not have corresponding locations assigned in Voice Server Administration Console.

Parent topic: Using the UI