VST Hospital Administrator Guide

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  • Getting Started
    • About the VST Solution
      • About Security and Privacy
      • Vocera Solution Comparison
    • Site Readiness
      • Vocera Software Requirements
        • Vocera Voice Server Requirements
        • Vocera Messaging Platform Requirements
        • Telephony Requirements
        • Vocera Client Requirements
      • Supported Web Browsers
      • Network Requirements
      • VST User Scalability
    • About the VST Administration Console
      • How to Log Into the VST Administration Console
      • A First Look
      • How to Log Out of the VST Administration Console
      • How to Reset the Administrator Password
  • Deploying New VST Integrations
    • About the On-Premises Integration
    • Integrating VST with VMP 5.2.0 and VS 5.2.0
      • How to Generate an Integration Key
      • How to Connect the On-Premises Solution to VST
      • Populating the VST Directory with On-Premises Users
        • How to Set Up On-Premises Users as VST Contacts
      • How to View Integration Details
        • Integrations Page Reference
        • Import User Process Page Reference
        • Imported User Page Reference
      • Populating the VCS Contacts List with VST Users
        • How to Set Up VST Users as VCS Contacts
    • Integrating VST with VMP 5.2.0 and Pre-5.2.0 VS
      • How to Generate an Integration Key
      • Installing the Vocera Secure Texting Sync Connector
        • How to Install the VST Sync Connector on a Non-Clustered VS
        • How to Install the VST Sync Connector on a Clustered VS
      • How to Connect the On-Premises Solution to VST
      • Populating the VST Directory with On-Premises Users
        • How to Set Up On-Premises Users as VST Contacts
      • How to View Integration Details
        • Integrations Page Reference
        • Import User Process Page Reference
        • Imported User Page Reference
      • Populating the VCS Contacts List with VST Users
        • How to Set Up VST Users as VCS Contacts
    • Integrating VST with VS Only (no VMP)
      • How to Generate an Integration Key
      • Installing the Vocera Secure Texting Sync Connector
        • How to Install the VST Sync Connector on a Non-Clustered VS
        • How to Install the VST Sync Connector on a Clustered VS
        • How to Confirm the Vocera Secure Texting Sync Connector
      • Populating the VST Directory with On-Premises Users
        • How to Set Up On-Premises Users as VST Contacts
      • How to View Integration Details
        • Integrations Page Reference
        • Import User Process Page Reference
        • Imported User Page Reference
  • Upgrading Existing VST Integrations
    • Upgrading the Connector Only
      • How To Uninstall the Connector
      • How to Upgrade the VST Sync Connector on a Non-Clustered VS
      • How to Upgrade the VST Sync Connector on a Clustered VS
    • Upgrading a VS-Only (No VMP) Integration to VS 5.2
      • How to Upgrade a Stand-Alone (Non-Clustered) VS
      • How to Upgrade a Clustered VS
    • Upgrading a VS-VMP Integration to VMP 5.2
      • How to Upgrade VMP to Version 5.2.0
    • Upgrading a VS-VMP Integration to VS 5.2 and VMP 5.2
      • How to Upgrade Both the VS and the VMP to Version 5.2.0
  • Administering the Vocera Secure Texting Solution
    • Working with Organizations
      • About Organizations and Communities
        • Communities with Hospitals
        • Communities with Practices and Hospitals
      • Updating an Organization
        • About Message Expiration and Retention
          • Message Expiration
          • Message Retention
        • How to Update your Own Organization
        • Update Organization Page Reference
    • Working with Practices
      • Creating a Practice
        • How to Create a Practice
        • Create Practice Page Reference
      • Inviting a Practice
        • How to Invite an Existing Practice to Join an Organization
      • Responding to Invitations
        • How to Accept an Invitation for All Users
        • How to Accept an Invitation for Some Users
      • How to Limit Communication with an Affiliate
        • Association Permissions Page Reference
      • Ending Communication with an Affiliate
        • How to End Communication with a Practice Temporarily
        • How to End Communication with a Practice Permanently
    • Working with Groups
      • Creating Groups
        • How to Create Groups in the Administration Console
          • Create Group Page Reference
        • How to Create Groups by Importing a Spreadsheet
      • How to Update a Group
        • Update Group Page Reference
      • How to Manage Membership in a Group
        • Select Users to Add to Group Page Reference
    • Working with Users
      • VST User Synchronization
        • Types of Users
        • VMP-VS-VST Syncing
        • VS-VST Syncing
        • How to Initiate a User import Manually
      • Inviting Users
        • How to Invite a User
          • Invite Users Page Reference
        • Managing Invitations
          • How to View Invitation Status
          • How to Resend an Invitation
          • How to Delete an Invitation
          • Invitations Page Reference
      • Creating Users
        • How to Create a User
          • Create User Profile Page Reference
      • Updating Users
        • How to Find a User
        • How to Update a User Profile
          • Update User Profile Page Reference
        • How to Reset a PIN
        • How to Change a PIN
        • How to Convert a User Type
      • Linking Badge Users to VST Profiles
        • Message Routing for Linked Users
        • How to Link a Badge and a VST User Profile
        • How to Unlink a Badge and a VST User Profile
      • Unlocking a User Account
        • How to Unlock a User Account
  • Legal Notices
  • Download PDF Documentation