Enabling Vocera Access Anywhere

There are several steps to enable Vocera users to access the Genie from their phones. When you enable users, you must decide how they are going to authenticate themselves to the system. For more information, see the following sections:

To enable Vocera Access Anywhere for a user:

  1. In the Administration Console, click Users in the Navigation bar.
  2. Select a user, and then click Edit User. The Add/Edit User dialog box appears.
  3. Click the Phone tab.
  4. Make sure the Enable Vocera Access Anywhere checkbox is checked.
  5. If you are using Caller ID to authenticate the user, make sure the Desk Phone or Cell Phone fields have a number.
  6. If you are using the name and phone password to authenticate the user, make sure the Phone Password and Re-enter Phone Password fields have been completed. The phone password must be between 5 and 15 characters consisting of letters or numbers. Other special characters are not allowed.
  7. If you are using Caller ID to authenticate the user:
    1. Create a group named "Access Vocera Anywhere Using Caller ID".
      For information on how to create a group, see Adding or Editing a Group.
    2. Grant the following permission to the group:
      • Access Vocera Anywhere Using Caller ID

      For information on how to grant permissions to group members, see Group Permissions.

    3. Add members to the group.
      For information on how to add group members, see Group Members.
  8. The user can now call one of the Vocera hunt numbers from a phone to access the Genie.
    • If you are using Caller ID to authenticate users, they can call the Direct Access number for direct access to the Genie.
    • If you are using the name and phone password to authenticate users, they can call either the Guest Access or Direct Access number, and then press star (*) key to access the Genie.