Vocera Engage Administration Guide

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  • Getting Started in Vocera Engage
    • About Vocera Engage
    • About Feature Usage Analytics in Vocera Engage
    • About the Vocera Engage Administration Guide
    • Related Documentation in Vocera Engage
    • Contacting Support in Vocera Engage
    • Using the Vocera Engage Web Console
      • About the Vocera Engage Web Console
      • Browser Requirements for Vocera Engage
      • Logging Into and out of the Vocera Engage Web Console
        • Introduction to SAML in Vocera Engage
        • Using Single Sign-On in Vocera Engage
        • Logging In Locally in Vocera Engage
        • Logging Out of Vocera Engage
      • The Presence Indicator in Vocera Engage
        • Setting Presence and Availability in Vocera Engage
        • Adding a Custom Availability Message in Vocera Engage
      • Changing the Navigation Bar Views in Vocera Engage
  • Web Console Administration in Vocera Engage
    • Staff Assignment in Vocera Engage
      • About the Vocera Engage Staff Assignment Guide
        • Staff Assignment Prerequisites in Vocera Engage
      • Configuring Staff Assignment in Vocera Engage
        • Creating a Staff Assignment Facility in Vocera Engage
        • Enabling Matching Rules for Importing Beds, Rooms, and Departments in Vocera Engage
        • Importing Beds, Rooms, and Departments in Vocera Engage
        • Creating Locations in Vocera Engage
        • Changing Assignment Role Order in Vocera Engage
        • Creating Functional Roles in Vocera Engage
        • Assigning Department Level Permissions in Vocera Engage
        • Synchronize Assignment Roles to Groups in Vocera Engage
      • View Understaffed Roles in Vocera Engage
        • Setting Threshold Value for Staff Assignment Roles in Vocera Engage
      • The Staff Assignment Home Page Layout in Vocera Engage
      • Managing User Permissions in Vocera Engage
        • Staff Assignment All Department Access in Vocera Engage
        • Console Calling Allowed in Vocera Engage
    • Status in Vocera Engage
      • Audit Log in Vocera Engage
        • Navigating to Audit Log in Vocera Engage
        • Viewing Audit Event Message Content in Vocera Engage
        • Viewing Audit Log Pagination Results in Vocera Engage
        • SMTP Event Notification Email and PHI in Vocera Engage
        • Understanding Audit Event Codes in Vocera Engage
        • Working with Audit Log Results in Vocera Engage
          • Searching Audit Log Events in Vocera Engage
          • Sorting Audit Log Events in Vocera Engage
          • Filtering Audit Log Events by Date Range in Vocera Engage
          • Filtering Audit Log Events by Component in Vocera Engage
          • Pausing and Playing Audit Log Results in Vocera Engage
        • Accessing the Audit Log Configuration Settings in Vocera Engage
          • Working with General Settings in Vocera Engage
          • Working with Database Settings in Vocera Engage
          • Working with Notifications Settings in Vocera Engage
          • Working with Destinations Settings in Vocera Engage
            • Configuring SNMP Settings in Vocera Engage
            • Configuring Syslog Settings in Vocera Engage
            • Configuring SMTP Settings in Vocera Engage
            • Configuring Test Destinations Settings in Vocera Engage
      • Adapter Services in Vocera Engage
        • Monitoring Adapter Services in Vocera Engage
        • Starting and Stopping Adapter Services in Vocera Engage
      • Device Monitor in Vocera Engage
        • Working With Device Monitor in Vocera Engage
        • Uploading Device Logs in Vocera Engage
        • Remote Logoff in Vocera Engage
          • Logging Off Remotely in Vocera Engage
      • Database Cluster in Vocera Engage
        • Viewing Database Cluster Status in Vocera Engage
        • Failing Over and Repairing Database Clusters in Vocera Engage
      • Queues in Vocera Engage
        • Viewing Queued Message Detail in Vocera Engage
        • Canceling a Queued Message in Vocera Engage
    • Manage Vocera Engage
      • Users in Vocera Engage
        • Recommended Best Practices for Adding Users in Vocera Engage
        • Searching for Users in Vocera Engage
        • Adding a User in Vocera Engage
        • Editing a User in Vocera Engage
        • Disabling a User Account in Vocera Engage
          • Deleting a User in Vocera Engage
        • Creating Custom Options for Users in Vocera Engage
      • Groups in Vocera Engage
        • Understanding Group Properties in Vocera Engage
        • Default Groups in Vocera Engage
        • Adding a Group in Vocera Engage
        • Editing a Group in Vocera Engage
        • Group Membership in Vocera Engage
          • System Administrators in Vocera Engage
          • Tiered Administrators in Vocera Engage
          • Group Managers and Device Managers in Vocera Engage
          • Managing Group Membership in Vocera Engage
        • Group Permissions in Vocera Engage
          • Filtering Permissions in Vocera Engage
          • Granting Permissions in Vocera Engage
          • Permission Categories in Vocera Engage
            • Default Permissions in Vocera Engage
            • System Administrator Permissions in Vocera Engage
            • Tiered Administrator Permissions in Vocera Engage
            • Call Permissions in Vocera Engage
            • Client Permissions in Vocera Engage
            • Security Permissions in Vocera Engage
              • Supported Special Characters in Vocera Engage
            • Special Permissions in Vocera Engage
          • Setting Default Workflows in Vocera Engage
          • Changing Group Permissions in Vocera Engage
          • Deleting Group Permissions in Vocera Engage
        • Deleting a Group in Vocera Engage
        • Creating Custom Options for Groups in Vocera Engage
      • Contacts in Vocera Engage
        • Adding a Contact in Vocera Engage
        • Editing a Contact in Vocera Engage
        • Deleting a Contact in Vocera Engage
        • About Contacts List for the Global Facility in Vocera Engage
      • Facilities in Vocera Engage
        • Adding a Facility in Vocera Engage
          • About Global Facility in Vocera Engage
        • Editing a Facility in Vocera Engage
          • About Departments, Rooms, and Beds in Vocera Engage
          • Departments and Groups in Vocera Engage
            • Changing or Removing Department Group Association in Vocera Engage
          • Working with Departments in Vocera Engage
            • Adding a Department in Vocera Engage
            • Editing a Department in Vocera Engage
            • Deleting a Department in Vocera Engage
          • Working with Rooms in Vocera Engage
            • Adding a Room in Vocera Engage
            • Editing a Room in Vocera Engage
            • Deleting a Room in Vocera Engage
          • Working with Beds in Vocera Engage
            • Adding a Bed in Vocera Engage
            • Editing a Bed in Vocera Engage
            • Deleting a Bed in Vocera Engage
        • Deleting a Facility in Vocera Engage
      • Templates in Vocera Engage
        • Adding a Template in Vocera Engage
        • Deleting a Template in Vocera Engage
        • Editing a Template in Vocera Engage
        • Clone Templates in Vocera Engage
          • Cloning a Template in Vocera Engage
          • Cloning an Existing Template in Vocera Engage
      • Bulk Actions in Vocera Engage
        • Importing Data Using Pre-Defined Templates in Vocera Engage
        • Importing Data to the System in Vocera Engage
        • Exporting Data to a CSV File for Vocera Engage
          • Importing Text into Microsoft Excel for Vocera Engage
        • Template Reference in Vocera Engage
          • The Facilities Template in Vocera Engage
          • The Groups Template in Vocera Engage
          • The Users Template in Vocera Engage
          • The Group Members Template in Vocera Engage
          • The Contacts Template in Vocera Engage
          • The Beds Template in Vocera Engage
          • The Assignment Locations to Beds Template in Vocera Engage
          • The Assignment Permissions Template in Vocera Engage
          • The Assignment Locations to Departments Template in Vocera Engage
          • The Assignment Role Thresholds Template in Vocera Engage
          • The Assignment Roles Template in Vocera Engage
          • The Template Sharing Template in Vocera Engage
          • The Template Selected Group Template in Vocera Engage
          • The Templates Template in Vocera Engage
        • Synchronize Assignment Roles to Groups in Vocera Engage
          • Exporting Assignment Roles to Groups in Vocera Engage
          • Importing Assignment Roles to Groups in Vocera Engage
    • Settings in Vocera Engage
      • System Configuration in Vocera Engage
        • General Configuration in Vocera Engage
        • Client Actions in Vocera Engage
          • Adding Client Actions in Vocera Engage
          • Changing the Client Action Priority Order in Vocera Engage
          • Associating Client Actions To Templates in Vocera Engage
          • Editing Client Actions in Vocera Engage
          • Deleting Client Actions in Vocera Engage
        • Mapping to Vocera Edge in Vocera Engage
      • User Defaults in Vocera Engage
        • Overriding User Settings in Vocera Engage
        • Specifying Initial Passwords in Vocera Engage
      • Adapters in Vocera Engage
        • Accessing the Adapters List in Vocera Engage
        • Viewing Adapter Configuration Details in Vocera Engage
        • Creating a New Adapter Instance in Vocera Engage
          • Uploading a Bundle in Vocera Engage
      • Datasets in Vocera Engage
        • Accessing the Datasets List in Vocera Engage
        • Viewing Dataset Configuration Details in Vocera Engage
        • Creating a New Dataset in Vocera Engage
        • Working With Attributes in Vocera Engage
          • Adding an Attribute in Vocera Engage
          • Editing an Attribute in Vocera Engage
          • Removing an Attribute in Vocera Engage
      • Workflows in Vocera Engage
        • Workflow Access Permissions in Vocera Engage
        • Enabling Workflow Access Permissions in Vocera Engage
        • Accessing the Workflows List in Vocera Engage
          • Workflow Descriptions in Vocera Engage
        • Configuring the Workflows Settings in Vocera Engage
        • Managing Workflows in Vocera Engage
          • Creating a New Workflow in Vocera Engage
          • Editing a Workflow in Vocera Engage
          • Testing a Workflow in Vocera Engage
          • Cloning a Workflow in Vocera Engage
          • Removing a Workflow in Vocera Engage
        • Working With Workflow Pages in Vocera Engage
          • Creating a New Page in Vocera Engage
          • Editing a Page in Vocera Engage
          • Cloning a Page in Vocera Engage
          • Removing a Page in Vocera Engage
      • Network Settings in Vocera Engage
        • Static or Dynamic IP Address Settings in Vocera Engage
        • Editing Network Settings in Vocera Engage
        • Configuring Trusted Nodes in Vocera Engage
          • Generating a Secret Key in Vocera Engage
          • Adding a Trusted Node in Vocera Engage
        • Selecting a Date and Time Format in Vocera Engage
        • Configuring System Date and Time in Vocera Engage
      • Vocera Engage License
      • System Backups in Vocera Engage
        • Accessing the System Backups List in Vocera Engage
        • Understanding Database Optimization in Vocera Engage
          • Configuring a Database Optimization Schedule in Vocera Engage
        • Understanding Manual System Backups in Vocera Engage
          • Creating a Manual Backup in Vocera Engage
        • Understanding a System Backup Restore in Vocera Engage
          • Uploading a Saved Backup in Vocera Engage
          • Downloading a System Backup in Vocera Engage
          • Restoring a System Backup in Vocera Engage
          • Viewing Compatibility Issues in Vocera Engage
        • Understanding the Automatic Backups in Vocera Engage
          • Configuring the Automatic Backup General Settings in Vocera Engage
            • About Data Purging in Vocera Engage
          • Configuring an SMB Transfer of a Backup in Vocera Engage
          • Configuring an FTP Transfer of a Backup in Vocera Engage
          • Configuring an SFTP Transfer of a Backup in Vocera Engage
            • Using a Public Key for SFTP Transfer in Vocera Engage
            • Understanding SFTP Transfer of a Backup in Vocera Engage
        • Understanding the Transfer of a Backup to a Secondary System in Vocera Engage
          • Using a Public Key for a Secondary Appliance Backup in Vocera Engage
          • Configuring Transfer to Secondary System for a Backup in Vocera Engage
      • High Availability in Vocera Engage
        • Understanding High Availability in Vocera Engage
          • HA Deployment Selection in Vocera Engage
          • Layer 2 Adjacent Deployment Model in Vocera Engage
          • Layer 3 ADC Deployment Model in Vocera Engage
            • Using an ADC with Clusters in Vocera Engage
              • F5 BIG-IP Deployment with CUCM and Spectralink XML in Vocera Engage
              • F5 BIG-IP Health Check Configuration for a Cluster in Vocera Engage
              • ADC Guidance in your Deployment in Vocera Engage
          • Off-Premise Support for Vocera Vina in Vocera Engage
          • FAQs for HA Decisions in Vocera Engage
            • Why do I need a VIP in my facility for Vocera Engage?
            • What are the network requirements for the non-ADC deployment model in Vocera Engage?
            • Why can't the non-ADC model be deployed across two different data centers with different subnets in Vocera Engage?
            • How can I support a multiple data center deployment without Ethernet Layer 2 Adjacency between them in Vocera Engage?
            • How do I span Layer 2 Adjacency across the data centers in Vocera Engage?
            • Can a third element manage the public VIP when nodes are on two different subnets in Vocera Engage?
            • Can the Vocera Engage support my ADC in Vocera Engage?
            • When our facility is not using an ADC, can I determine when an adapter and/or the system is performing as expected in Vocera Engage?
            • What is the failover time in Vocera Engage?
            • Will any of my data be lost during a failover in Vocera Engage?
            • When our facility is using an ADC (load balancer), can I determine when the active node is available and responding as expected in Vocera Engage?
        • Configuring Clusters in Vocera Engage
          • Enabling Clustering on a Standalone Server in Vocera Engage
          • Joining a Cluster in Vocera Engage
          • Accessing Remote Support in a Cluster in Vocera Engage
          • Cluster Email Notifications in Vocera Engage
        • Disaster Recovery in Vocera Engage
      • Engage Solution Configuration Packages in Vocera Engage
        • Importing Solution Configuration Packages in Vocera Engage
          • Installing Web Applications Using Solution Imports in Vocera Engage
          • Creating Configuration Packages in Vocera Engage
        • Installed Software in Vocera Engage
    • Security in Vocera Engage
      • Authentication in Vocera Engage
        • Configuring Authentication Settings in Vocera Engage
        • Enabling Remote Support Sessions With Vocera Operation Tools in Vocera Engage
        • Using a Keytab File for Kerberos Authentication in Vocera Engage
      • Certificate Manager in Vocera Engage
        • Viewing the Certificate Manager in Vocera Engage
        • Uploading a Trusted Certificate in Engage
        • Uploading a TLS Certificate in Engage
        • Activating a TLS Certificate in Engage
        • Creating a Certificate Signing Request in Engage
        • Downloading a Certificate in Engage
      • Remote Support in Vocera Engage
        • Enabling Remote Monitoring in Vocera Engage
        • Establishing a Remote Session in Vocera Engage
        • Disconnecting a Remote Session in Vocera Engage
        • Enabling Unattended Access in Remote Supports in Vocera Engage
    • Messaging in Vocera Engage
      • Linking the Vocera Edge Messaging Console in Vocera Engage
    • Admin Consoles in Vocera Engage
      • Linking the Vocera Edge Administrator Console in Vocera Engage
    • About in Vocera Engage
  • User Consoles in Vocera Engage
    • Vina Web in Vocera Engage
    • Staff Assignment in Vocera Engage
      • The Staff Assignment Home Page Layout in Vocera Engage
      • Viewing Departments in Vocera Engage
      • Setting a Department to Home Department in Vocera Engage
      • Viewing Multiple Bed Assignments in Vocera Engage
      • Viewing and Searching Staff Members in Vocera Engage
      • Viewing Care Team Assignments on Single-bed Locations in Vocera Engage
      • Assigning Staff Member by Selecting in Vocera Engage
      • Assigning Staff Member by Replacing in Vocera Engage
      • Assigning Staff Member by Typing in Vocera Engage
      • Assigning Staff Member using Copy and Paste in Vocera Engage
      • Enabling a Console Phone in Vocera Engage
      • Messaging a Role in Vocera Engage
      • Messaging an individual Staff Member in Vocera Engage
      • Removing a Staff Assignment in Vocera Engage
      • Adding Notes for a Patient in Vocera Engage
    • About the Vocera Engage My Profile Guide
      • Getting Started With My Profile in Vocera Engage
      • The My Profile Home Page Layout in Vocera Engage
      • The My Profile Web Console in Vocera Engage
        • Viewing and Editing General Profile Information in Vocera Engage
          • Active Directory Integrated User Profile Fields in Vocera Engage
          • Adding or Editing a Profile Photo in Vocera Engage
          • Removing a Profile Photo in Vocera Engage
        • Viewing and Editing Login Information in Vocera Engage
        • Adding Contact Information in Vocera Engage
        • Viewing Group Membership in Vocera Engage
        • Adding Groups in Vocera Engage
        • Removing Groups in Vocera Engage
      • Setting Up Limited My Profile Access in Vocera Engage
        • Limiting My Profile Access in Vocera Engage
    • My Workflow in Vocera Engage
      • About the Vocera Engage My Profile Guide
      • Getting Started With Engage My Workflow in Engage
        • Logging Into Engage My Workflow
        • Logging Out of Vocera Engage
      • The Engage My Workflow Home Screen Layout
        • Matrix of Workflows and User Roles in Vocera Engage
      • Legal Notices
    • Coverage in Vocera Engage
      • Sending a Coverage Request in Vocera Engage
      • Responding to a Coverage Request in Vocera Engage
      • Ending Coverage in Vocera Engage
      • Viewing a Coverage Request in Vocera Engage
  • Legal Notices
  • Download PDF Documentation
    • failing over servers [1]
    • restarting servers [1]