Vocera V-Series Smartbadge User Guide

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  • Introduction
    • About This Guide
    • Product Applicability
    • Feature Applicability
    • Related Documentation
  • Getting Started
    • Inserting the Battery Correctly
    • Smartbadge Overview
    • Charging Your Smartbadge Battery
      • 8-Bay Charger LED Indicator
      • Using the USB-C Cable
    • Headset Support Overview
      • USB-C Headsets
      • Bluetooth Headsets
      • Vocera Device Headsets
    • Powering On and Off
    • Starting Your Smartbadge
      • Log In and Log Out
      • Log In with a PIN
        • About PIN Authentication
        • Creating PIN Authentication
        • Changing PIN for Authentication
    • Smartbadge Help Overview
      • Using the Smartbadge Help
      • Using the Voice-Based Welcome Tutorial
    • Working with the Genie
      • Training the Genie
        • Training the Genie to learn a name
        • Training the Genie to learn commands
        • Training the Genie to learn more commands
      • Learning a Name Called Using the Spell Option
      • List of Commands That Genie Can Learn
      • Changing the Genie Persona
      • Genie Notification Prompts
      • Working with Genie Help
        • Invoking and Exiting Genie Help
        • Categories for Genie Help
        • Creating a Custom Help Prompt
  • Understanding Your Smartbadge
    • Hardware Buttons Overview
      • Using the Call Button
      • Using the DND/Hold Button
        • Setting DND Using the DND Button
      • Using the Volume Button
      • Using the Panic Button
      • Using the Battery Latch
    • Smartbadge Gestures
    • Speech Zone for Smartbadge
    • Speech Zone Fallback for Smartbadge
    • Screen Navigation
    • Status Bar
    • Enabling Raise to Wake
  • Understanding Your Home Screen
    • My Accounts Overview
      • Setting DND from My Accounts
      • Setting up the Status Message
    • Inbox Overview
    • Alerts Overview
      • Alert Notifications for 5.x Vocera Voice Server
      • Alert Notifications for 6.x Vocera Platform
    • Messages Overview
    • Calls Overview
    • Directory Overview
      • My Favorites
        • Searching a Contact in My Favorites List
        • Populating Favorites from the Directory Screen
        • Populating Favorites from the Call Screen
        • Removing a Contact from the Favorites List
      • Staff
        • Searching a Contact in Staff List
        • Populating Staff List from the Directory Screen
        • Removing a Contact from the Staff List
      • Groups
        • Using Favorites from a Group or Department
        • Joining or Leaving a Group
        • Calling a Contact in a Group or Department
        • Initiating a Chat with a Contact from Directory Screen
      • Contacts
        • Searching a Contact
        • Calling a Contact
    • Patients Overview
    • Settings Overview
    • Tools Overview
  • Handling Calls
    • Placing a Call
      • Calling from the Smartbadge
      • Wake Word to Initiate a Genie Call
      • Calling Using the Genie
      • Calling an Outside Number
    • Accepting a Call
      • Accepting a Call from the Smartbadge
      • Accepting a Call Using the Genie
      • Accepting a Call While on Another Call
      • Accepting an Urgent Call While on Another Call
    • Declining a Call
      • Declining a Call from the Smartbadge
      • Declining a Call Using the Genie
    • Navigating to other Screens During an Active Call
    • Placing a Call On Hold
    • Call Waiting and Merging Calls
    • Responding to a Message While on a Call
    • Placing a Panic Call
    • Placing a Broadcast Call using Genie
    • Placing Calls to a Group or Department
    • Placing an Instant Conference Call
    • Bluetooth Support
      • Enabling Bluetooth
      • Managing the Bluetooth Device
        • Connecting a Bluetooth Device
        • Disconnecting and Unpairing a Bluetooth Device
    • Audio Options Overview
      • Using the Mute Function
      • Audio Volume Settings
  • Handling Chat Conversations
    • Understanding Chat Messages
    • Starting a New Chat
    • Sending a Quick Message
    • Accessing Chat and Viewing Participants
    • Adding Participants
    • Hiding or Leaving a Conversation
    • Setting Message Priority
    • Chat Using Speech-to-Text
    • Handsfree Chat
    • Calling a Chat Participant
    • Attaching Patient Information to a Conversation
    • Adding a Care Team Member to a Conversation
  • Using Voice Features
    • Basic Commands and Settings
      • Using Speak or Spell
      • Logging In and Logging Out
      • Recording Names and Greetings
      • Getting Identity and Time Information
      • Recording Voice Reminders
        • Voice Reminder Interval Usage
        • Deleting Voice Reminders
      • Enabling DND
      • Adjusting Badge Volume
      • Checking the Battery Level
    • Setting Device Properties
      • Using the Auto Answer Commands
      • Using the Announce through Speaker Commands
    • Additional Calling Options
      • Calling a User with Department Names
      • Transfering a Call to a Badge
      • Blocking and Accepting Calls
      • Forwarding a Call
      • Calling Telephone Numbers
      • Calling an Address Book Entry or Buddy
      • Issuing Urgent Commands
    • Handling Messages
      • Sending Voice Messages to an Email Address
      • Sending a Voice Message to a Vocera Device
      • Sending a Text Message
      • Playing Voice Messages
      • Playing Text Messages
      • Playing History of Missed Calls and Messages
      • Message Play Commands
      • Delete Messages
      • Voice PIN to Play Messages
      • Sending and Receiving Numeric Pages
    • Conference Calling
      • Using Instant Conferences
        • Placing an Instant Conference Call
        • Joining and Leaving a Conference
        • Summary of Conference Commands
      • Placing a Three-Way Conference Call
        • Unsupervised Conferencing
          • Adding a third person to a call
    • Working with Groups
      • Working With Your Groups
      • Calling a Group Member
        • Calling a member of a group
      • Joining or Leaving a Group
      • Locating a Vocera User or Group Member
      • Broadcasting to a Group
    • Communicating with Multiple Sites
      • Logging In at a Site you are Visiting
      • Working with Sites
      • Placing a Three-Way Conference Call Between Different Sites
    • Commands for Group Managers
      • Adding and Removing Group Members
      • Recording Names and Greetings for a Group
    • Commands for Care Team
      • The Funny Genie and Easter Eggs
        • Easter Eggs
      • Code Lavender Commands
      • Practicing Mindfulness Commands
      • Environmental Services Staff Commands
  • Care team connect
    • Direct Calling Overview
    • Mounting Vocera Devices to a Bed
    • Logging in to the Device
    • Placing a Direct Call
    • Accepting a Direct Call
  • PPE Mode
    • Entering and Exiting the PPE Mode
  • Voice Server Only Mode
  • Using a Vocera Device with Smartphone Apps
  • Legal Notices
  • Download PDF Documentation