Playing Voice Messages

You can use various messages, message settings, and commands to listen to voice messages.

When you play a voice message, you hear the recorded voice of the person who sent it. When you play a text message, Vocera uses text-to-speech generation to speak the message for you.

Vocera uses the following default settings for message playback:

• The order in which messages are played is the opposite of the order in which they are received (most recent message first).

  The badge or phone plays urgent messages before standard messages, regardless of the order in which messages are received.

• The date and time of the message are not announced.

You can change these default settings in the Preferences tab of the User Console. If you do not have access to the User Console, your system administrator can change these settings for you.

If you do not speak the modifying words "voice" or "text" when you play messages, the Genie does the following:

• If you have only one type of messages (voice or text), the Genie automatically plays back the messages.

• If you have both types of messages, the Genie walk you through a dialog to play out both voice and text messages.

Use the following commands to work with voice messages: