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Vocera C1000 Minibadge Guide
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Introduction to the Vocera C1000 Minibadge User Guide
About the C1000 Minibadge User Guide
C1000 Minibadge Product Applicability
C1000 Minibadge Feature Applicability
Related Documentation for the Vocera C1000 Minibadge User Guide
Getting Started with the C1000 Minibadge
C1000 Minibadge Overview
Using the Welcome Tutorial
Working with the Genie
Training the Genie
Training the Genie to learn a name
Training the Genie to learn commands
Training the Genie to learn more commands
Learning a Name Called Using the Spell Option
List of Commands That Genie Can Learn
Changing the Genie Persona
Genie Notification Prompts
Working with Genie Help
Invoking and Exiting Genie Help
Categories for Genie Help
Creating a Custom Help Prompt
Starting Your C1000 Minibadge
Logging In and Logging Out of a Vocera Device
Using Speak or Spell
Battery Charging Overview
Preparing the Charger
Minibadge 8-bay Charger LED Indicator
Charging the Battery
Inserting the Battery Correctly
Wearing the Minibadge
Headset Support Overview
USB-C Headsets
Bluetooth Headsets
Vocera Device Headsets
Understanding Your C1000 Minibadge
C1000 Minibadge Hardware Buttons Overview
Using the Call Button on the C1000 Minibadge
Using the DND/Hold Button on the C1000 Minibadge
Using the Panic Button on the C1000 Minibadge
Using the Volume Button on the C1000 Minibadge
Understanding Your C1000 Minibadge LEDs
C1000 Minibadge Connectivity and Charging LED
C1000 Minibadge Status LED
C1000 Minibadge Messages and Voicemail LED
C1000 Minibadge DND/Hold LED
C1000 Minibadge Alert and Alarm LED
Viewing C1000 Minibadge Information
Understanding Your C1000 Minibadge Details
Minibadge Speech Zone
Speech Zone Fallback for Minibadge
Bluetooth Support
Setting up the Bluetooth Headset
Enabling Bluetooth
Pairing a Bluetooth Headset
Managing Bluetooth Headsets
Connecting with a Paired Bluetooth Headset
Disconnecting from a Paired Bluetooth Headset
Unpairing a Bluetooth Headset
Troubleshooting Bluetooth
Basic Commands and Settings
Recording Names and Greetings
Getting Identity and Time Information
Setting Device Properties
Using the Auto Answer Commands
Using the Announce through Speaker Commands
Recording Voice Reminders
Voice Reminder Interval Usage
Deleting Voice Reminders
Enabling Wake Word
Enabling Group Mode
Handling Calls Using C1000 Minibadge
Placing a Call
Wake Word to Initiate a Genie Call
Calling a User with Department Names
Answering a Call
Ending a Call
Declining a Call
Call Waiting
Blocking and Accepting Calls
Forwarding a Call
Holding and Releasing the Call Hold
Calling Telephone Numbers
Issuing Urgent Commands
Dialing a Phone Number to Urgently Broadcast to a Group
Panic Call (Emergency Broadcast) Overview
Placing a Broadcast Call
Reply to All in a Broadcast Call
Conference Calling
Using Instant Conferences
Placing an Instant Conference Call
Joining and Leaving a Conference
Summary of Conference Commands
Placing a Three-Way Conference Call
Unsupervised Conferencing
Adding a third person to a call
Handling Messages Using Minibadge
Sending an Email Messages
Sending a Voice Message
Sending a Text Message
Playing Voice Messages
Playing Text Messages
Playing History of Missed Calls and Messages
Message Play Commands
Delete Messages
Voice PIN to Play Messages
Sending and Receiving Numeric Pages
Groups and Sites
Working with a Group
Working With Your Groups
Calling a Group Member
Calling a member of a group
Joining or Leaving a Group
Locating a Vocera User or Group Member
Broadcasting to a Group
Commands for Group Managers
Adding and Removing Group Members
Recording Names and Greetings for a Group
Communicating with Multiple Sites
Logging In at a Site you are Visiting
Working with Sites
Placing a Three-Way Conference Call Between Different Sites
Care Team
Care Team Support
The Funny Genie and Easter Eggs
Easter Eggs
Code Lavender Commands
Practicing Mindfulness Commands
Environmental Services Staff Commands
Care team connect
Direct Calling Overview
Mounting Vocera Devices to a Bed
Placing a Direct Call
Accepting a Direct Call
PPE Commands
Entering and Exiting the PPE Mode
Adjusting Badge Volume
Enabling DND
Checking the Battery Level
Vocera Device with Smartphone Apps
Using a Vocera Device with Smartphone Apps
Pairing with Smartphone Apps
Navigating IVR Phone Trees with a Badge
Using a badge to interact with an IVR tree
Possible Touch-Tone Responses
Redialing Phone Numbers
Using Vocera Access Anywhere
Types of Access to the Genie
Software and Configuration Requirements
Starting a Genie Session from a Phone
Starting a Genie session from a phone using Caller ID
Starting a Genie session from a phone using your credentials
Starting a Genie Session at Another Site
Accessing the Genie by calling the Guest Access number at another site
Vocera Access Anywhere Special Keys
Announcements for Calls from a Phone
Commands Not Supported From a Phone
Other Functionality Not Supported on a Phone
Training the Genie from a Phone
Legal Notices
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