How to Archive Text Messages

You can create a downloadable XML archive of all the text messages sent or received by organization members for a specific date and time range. Neither Hospital Administrators nor Practice Administrators can perform this action; however, a Vocera System Administrator can perform this action on their behalf. An archive includes the content of any text message that has not expired; for expired messages, the archive includes only metadata about the message.

Important: This archive may contain Protected Health Information (PHI) and should be treated accordingly.

To archive text messages:

  1. If the organization for whom you want to create the text message archive is not open in the Vocera Secure Texting Administration Console, use the menus and choose Admin > Organizations.
    The Choose Organization page appears.
  2. Locate the organization for whom you want to create the text message archive and click View.
    The Update Organization page appears.
  3. Use the menus and choose Admin > Secure Text Archives.

    The Secure Text Archives page appears.

  4. In the From field, use the Date ) and Time ) icons to specify the starting date and time for the archive messages.
  5. In the To field, use the Date and Time icons to specify the ending date and time for the archive messages.
  6. Click Submit.

    The archive is created, and an entry for the archive appears in the list at the bottom of the page.

  7. Click the Download icon (  ) for the archive and save the XML archive to your local file system.