The Frequently Called Departments feature takes advantage of departmental calling
patterns to improve speech recognition.
When Frequently Called Departments is enabled, the
Vocera Voice Server accumulates data about the
frequency of calls made from users in one department to users in another (or the same)
department. When a call is made, the server uses this data to weight user names in the
speech recognition grammars, favoring members of more frequently called departments. This
weighting improves overall speech recognition considerably.
Note: The Frequently Called
Departments feature improves the speech recognition of calls made from one user to
another, not calls made to departments or groups.