The Frequently Called Departments feature takes advantage of departmental calling patterns
to improve speech recognition. When Frequently Called Departments is enabled, the Vocera
Server accumulates data about the frequency of calls made from users in one department to
users in another (or the same) department. When a call is made, the server uses this data
to weight user names in the speech recognition grammars, favoring members of more
frequently called departments. This weighting improves overall speech recognition
considerably.
Note: The Frequently Called Departments feature improves the speech
recognition of calls made from one user to another, not calls made to departments or
groups.