|Users, Groups, and Permissions / Working with Groups and Departments|
When the Genie interacts with users, it often speaks the name of a group. For example, the Genie speaks the name of a group or the singular member name when it prompts users who call the group to leave a message for group members. The Genie can synthesize name prompts for a group. However, if you record name prompts yourself, the Genie can use them to provide more natural sounding speech and to avoid mispronunciations.
To record a name for a group: