Configuring Alerts Settings

The Alerts page lets you specify recipients for outgoing mail sent by the Vocera Server. For example, you can specify an address that the Vocera Voice Server uses to send notifications of significant system events.

Important: You must set up the outgoing email server on the Mailbox page of the Email screen, either by configuring it explicitly or by configuring incoming mail settings that it shares, before Vocera can send any email. See Outgoing Mail Settings.
Table 1. Alert settings

Field

Maximum Length

Description

Alert Recipient Email Address

50

In the Alert Recipient Email Address field, enter an email address to receive warning messages that the Vocera Voice Server can issue. The Vocera server sends alert messages to notify you of significant system events, such as low disk space and cluster failovers. For a list of possible alerts, see Sending Alert Messages.

This address also serves as the destination for all email messages incorrectly addressed to badge users. These email failures are usually caused by an incorrect Vocera user ID on the subject line of the message. You can optionally re-route the email by correcting the subject line and resending the message.

If this field is empty, you won't get any alerts, and email that fails to reach recipients is returned to the sender.

Important: Make sure the address you enter in this field:
  • Is different from the address used in the Vocera Mailbox Login ID field.

  • Does not forward to the address in the Vocera Mailbox Login ID field.

Otherwise, non-deliverable email will loop between the two addresses until either the mail server or the Vocera Voice Server crashes. See Incoming Mail Settings for information about specifying the Vocera Mailbox Login ID.

Enable Automatic Mailing

n/a

To reduce the time required for troubleshooting, check Enable Automatic Mailing to configure the Vocera Voice Server to email logs automatically to recipient email addresses that you specify.

Select when to email

n/a

Mail all log files sends the most recently closed log file immediately after the server opens a new one; consequently, the system mails a log file at least once a day. For details about when the server closes a log file, see Working with Server Log Files.

Mail only when server restarts sends the most recently closed log file immediately after the server restarts; consequently, the system mails only the single log file documenting the cause of the server restart.

Recipient Addresses

60

Enter the email addresses that will receive the logs in the Recipient Addresses fields. Do not enter more than one address in each field.

To email alerts and log files automatically:

  1. Click Email in the navigation bar.
  2. Click the Alerts tab to display the Alerts page.
  3. Specify the recipient addresses and other settings.
  4. Click Save Changes.