Device Management Roles

The device management features of the Vocera system are available to the following users:

Table 1. Device management roles

Role

Permissions Required

Description

System Administrator

Perform System Administration

Individuals with full permissions for adding, editing, and deleting data in the Administration Console. System administrators must set up system device managers and group device managers, and use Vocera Report Server to schedule device management reports to be generated and e-mailed to users. They can also add, import, export, or update devices.

The Perform System Administration permission is needed to be a system administrator. See System Administrators.

System Device Manager

Perform System Device Management

Individuals with tiered administrator access to the Status Monitor and Devices screens of the Vocera Administration Console, with full permission to add, edit, and delete device data, including device status values, for all sites.

The Perform System Device Management permission is needed to be a system device manager. To define which users are system device managers, the system administrator should create a group, for example, "Tiered Admin-Perform System Device Management," grant the group the Perform System Device Management permission, and populate it with members who will be system device managers. See Tiered Administrators.

Sometimes this role is split between two people with one handling inventory and return merchandise authorization (RMA) and the other doing reporting and lost device troubleshooting. Each site may have a Vocera system device manager or a single person may manage Vocera devices for all sites.

Group Device Manager

none

Individuals who can manage devices owned by groups. Group device managers can access the Status Monitor and Devices screens of the Vocera Administration Console, but they cannot view or modify devices owned by other groups whose devices they do not manage.

No tiered administrator permissions are needed to be a group device manager. A system administrator defines which users are group device managers by assigning them to a group that manages the devices of another group. See Group Device Managers.

For a list of device management processes and best practices for system device managers and group device managers, see Device Management Processes.