The Vocera Smartbadge is a
small, lightweight, wearable communication device purpose-built for healthcare. The Smartbadge is powered by
the Vocera Platform, enabling interoperability with the majority of clinical and operational
systems used in healthcare.
The Smartbadge gives
caregivers the agility to respond to the complex and unpredictable patient care environment by
enabling real-time situational awareness and allowing them to receive a prioritized alert and
alarm notifications, make and answer calls hands-free, and send messages securely.
The salient features of the Smartbadge are:
- Hands-free calling and answering calls.
- Smooth, natural bi-directional conversation.
- Seamless texting as done on a smartphone.
- Receive phone calls, messages, and alerts with essential information available at a
glance.
- Present priority items to the end-user.
- Integration of hardware, software, and firmware within a single device.
- Real-time situational awareness and help in reducing interruption fatigue.
For detailed documentation on Vocera V-Series Smartbadge, refer to Vocera V-Series Smartbadge.
For the previous versions of the release notes, refer to the Vocera Release Notes Library.
For information on firmware installation, refer to the Vocera Device Configuration Guide.
Before installing this firmware, ensure that one of the following Vocera product is
installed:
- Vocera Platform
6.5.0 or later
- Vocera Voice Server 5.7.0 or later, Vocera Messaging Platform 5.7.0 or later
(optional).
This section summarizes the new features.
The following list contains fixes and improvements for firmware release and the V5000
product.
The following section lists the known issues in this firmware release and the V5000 Smartbadge
product.
Known Issues in 5.5.0.21
As part of the resistance to dust and water ingress, the removable battery is a snug fit when
initially deployed with the Smartbadge. When
removing the battery after sliding the latch to the red position, it is recommended to apply a
little pressure in the direction of the USB-C socket to ease the removal of the battery.
The following list provides information about known product issues in the 5.5.0.21 firmware
and the Vocera Smartbadge:
Vocera Platform 6.x and Vocera Platform 5.x
- G5W-7356 V5000 Smartbadge performs complete 802.1X authentication when it roams
to a new Access Point (APs) that has a profile with 802.11w and OKC enabled.
- G5W-6722 No audio is played through the Kimwood and CTXTKER digital USB-C
headset.
- G5W-7497 V5000 Smartbadge does
not detect Kimwood USB-C digital headset.
- G5W-7713 Occasionally, Smartbadge
asserts when a conference call is received using a digital USB-C headset.
- G5W-7714 No audio heard on the Ecoker and Samsung headset after two or more calls
are placed.
Vocera Platform 6.x
- G5W-13462 The Badge enunciates urgent alert twice if the alert is received during
an instant conference.
- G5W-11367 The Badge is unable to perform EAP-FAST authentication with CiscoISE
2.7.
- G5W-12031 In voice-only mode, the timestamps for events shows different to the
badge on screen lock when facility and server had different time zones.
- G5W-5776 Several call log entries are displayed every time users decline the same
group call.
- G5W-7293 The Voice Server cluster's IP address is displayed in the Badge Settings
even after clustering is disabled.
- G5W-7509 When you cancel a message play initially, the urgent voice message
status is displayed as read.
Vocera Platform 5.x
- G5W-3925 When a conversation that expires in 5 minutes is initiated from VCS to
the Smartbadge,
a notification of the conversation expiry is not displayed.
- G5W-3933 When a conversation with multiple choice responses that expires in 5
minutes is initiated from VCS to the Smartbadge, a
notification of the conversation expiry is not displayed.
- G5W-5372 When a call is placed to an external number, and you put the call on
Hold to check the participant list, the list appears empty.
- G5W-6017 If the Directory screen is closed and re-opened after a minute, the
Directory screen does not display the default Favorites page in the Directory screen.
- G5W-6344 Message indicating successful PIN setup pops up for less than a
second.
- G5W-7810 Genie icon continues to display on the status bar even after a
speech-to-text message is sent.