Vocera Collaboration Suite Apple iOS User Guide

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  • About Vocera Collaboration Suite
  • Getting Started with VCS
    • Requirements
    • VCS Installation
      • Installing by Email
      • Installing from the App Store
      • Reinstalling VCS
    • The Status Banner
    • Launching the App
      • Setting Startup Permissions
      • Configuring a Shared Device
      • Configuring a Personal Device
      • When the App is Stopped
    • Log In and Log Out
      • Logging In
      • Logging Out
      • Additional Device Login
    • User PIN Requirements
      • Setting Your PIN
      • Entering Your PIN
      • Resetting Your PIN
    • VCS Tutorial
    • About Profile Options
    • Updating Your Profile Picture
    • Accessibility Capabilities
    • Locking Your Device
  • The VCS Modules
    • Accessing Modules
    • Secure Messages
      • The Secure Messages Screen
      • Sending a Message
        • Using a Template
        • Requesting a Response
        • Sending to an Escalation DL
        • Mass Notification
      • Responding to a Message
      • Adding a Quick Message to a Conversation
        • Creating a Quick Message
      • Viewing Message Details
        • Adding a User
        • Changing the Message Subject
        • Notification Details
        • Message Status Reference
      • Real-time Situational Awareness
        • Adding Patient Information
        • Handling an Alarm
        • Viewing Patient Information
        • Contacting the Care Team
        • Accessing VCE Care Inform
        • Contacting Another User
      • Conversation Request
      • Photos in Message Conversations
      • Hiding a Message
      • Copying and Pasting in Conversations
      • Forwarding Messages
    • Call
      • About the Call Log
        • Using the Call Log
      • About the Call Screen
        • Accessing the Genie
        • Basic Genie Commands
      • Making a Call
      • Leaving a Voice Message
      • Playing a Voice Reminder
      • Answering a Call
        • Answering When Locked
      • Putting a Caller on Hold
      • Ending a Call
      • Cellular Calls and VCS
      • Other Call Operations
        • Calling a Phone Number
        • Department Names
        • Roles
        • Calling a Contact
        • Calling a Contact Urgently
        • Calling from the Favorites List
        • Calling a GAB Entry
        • Dialing a GAB Entry
        • Calling a Voice Group
        • Calling a Voice Group Urgently
        • Placing a Second Call
        • Switching Between Calls
      • About Paging
        • Calling to Return a Page
      • Starting a Broadcast
        • Making an Urgent Broadcast
        • Broadcasting Using the Genie
        • What You Can Do in a Broadcast
      • Summoning Emergency Help
      • Using Instant Conferences
      • Audio Mode
      • Multiple Sites
        • About Sites
        • Types of Sites
        • Using Sites in Voice Commands
          • Logging In at a Site
          • Placing a Three-Way Call
      • Commands for Group Managers
        • Group Manager Capabilities
        • Updating Group Members
        • Group Names and Greetings
        • Joining or Leaving a Group
      • Additional Genie Capabilities
        • About Genie Training
        • Commands - Quick Reference
          • Blocking and Accepting Calls
          • Broadcasting to a Group
          • Calling a User or Group Member
          • Changing Genie Persona
          • Dialing a Telephone Number
          • Easter Eggs
          • Forwarding a Call
          • Getting and Exiting Genie Help
          • Locating Users and Groups
          • Identifying Yourself
          • Managing Groups
          • Miscellaneous Commands
          • Placing a Three-Way Conference Call
          • Playing Messages
          • Recording Your Name and Greeting
          • Sending Messages
          • Transfering a Call
          • Using Instant Conferences
          • Finding out Who Called
          • Working With Your Groups
    • Contacts
      • The Contacts Screen
      • Contact Details
      • Contact Searching
        • Searching the Contacts Screen
        • Finding a Contact in a Group
      • About Favorites
        • Adding a Favorite
        • Removing a Favorite
        • Sorting Favorites
      • Displaying Contacts In Sites
      • Messaging a Contact
    • Patients
    • Schedule
      • Viewing Your Schedules
    • On-Call
      • Modifying Your On-Call Status
      • Modifying Any On-Call Status
      • On-Call Status Changes
    • Content
      • Viewing and Managing Content
      • New Content Notifications
    • Help
  • Other VCS Features
    • Do Not Disturb
      • Do Not Disturb for Text
      • Do Not Disturb for Call
      • Setting Do Not Disturb
    • Using a Badge in Dual Mode
    • VCS Access While Off-Network
      • Call Forwarding
        • Starting Call Forwarding
        • Stopping Call Forwarding
      • Missed Call Notifications
      • Cellular Call Functionality
    • Notification Behavior
      • Message Notifications
      • Call Notifications
  • Legal Notices
  • Download PDF Documentation