Additional Genie Capabilities / Commands - Quick Reference |
You can initiate a three-way conference call, add another user, switch between an active call and a call on hold, end a conversation and return to the other party, initiate an urgent three-way conference call, add another party to an ongoing call, call between different sites.
Action | Recommended Commands |
---|---|
Initiate a three-way conference call | Conference James Madison and Mary Lamb. |
Switch between an active call and a call on hold |
Tap Hold. |
End a conversation and return to the other party |
Tap End Call while talking to the person you want to disconnect. |
Initiate an urgent three-way conference call | Urgently conference John Smith and Mary Jones. * |
* = requires permission or telephony integration