Mobile Device Management for the Vocera Edge Communications for iOS App

Vocera requires configuring shared devices using a Mobile Device Management (MDM) solution.

This allows your entire fleet of iOS devices to be set up, configured, updated, and monitored through a single administration console. It allows remote management and updating of the Vocera Edge iOS application, defining devices profiles, setting security, allowing connection to specified wireless networks, and tracking devices.

This guide is intended to be an introduction to the various areas that MDM can manage and applies to the Vocera Edge Communications application. Please consult your Vocera representative if your organization will be installing the Vocera Edge Clinical application.

While Vocera can offer assistance in Vocera Edge app-specific settings and general device settings, your MDM vendor ultimately is the primary point of contact for MDM-related issues and questions.

All iOS shared devices purchased for the Vocera Edge deployment should be enrolled in Apple’s Business Manager (formerly known as Device Enrollment Program) as part of the procurement to streamline the device management process. For more information about Business Manager, see Apple’s Business Manager Getting Started Guide. When purchased from an enterprise retailer, the devices can be shipped with the hospital’s Business profile. This makes the devices supervised – if correctly set up, the devices can be taken out of the box and should automatically enroll with your MDM. Additionally, there are many functions inside of the MDM which require the devices to be supervised. Please work with your MDM and iPhone retailer for more information on enrolling procured devices.