Enable AXL on CUCM

Org Services uses AXL to connect to CUCM and manage the per device SIP settings.

1. In the Navigation drop down menu on the top right of the screen, select Cisco Unified Serviceability.
2. Click Go.

   

3. Select Tools > Service Activation to view the list of enabled services.

   

4. Select the Cisco AXL Web Service check box.
5. Click Apply.

   

   Next you will need to add an Application User to allow Vocera Edge CUCM-Sync to communicate (over AXL) to CUCM. This username and password will be entered in Enterprise Manager later.

6. Go back to the Cisco Unified CM Administration using the drop-down menu located on the top right of the screen. Make sure to click Go.
7. Select User Management > Application User.

   

8. Add the 'Standard AXL API Access' Role to the user. Roles are granted to CUCM Users by adding 'Access Control Groups'. See below for how to create a more restrictive Access Control Group.
9. A more restrictive Access Control Group for Vocera Edge can be created and added to the Application User.
10. Create a new 'Access Control Group':

    Click User Management > User Settings > Access Control Group

    

11. Click Add New.

    

12. Enter the Access Control Group Name.
13. Click Save.

    

14. Select Assign Role to Access Control Group from the drop-down menu on the top right of the screen.
15. Click Go.

    

16. Click Assign Role to Group.

    

17. When you click Assign Role to Group, the window below should display. However, you may need to click Find in order to see the list of roles.
18. Click the following roles and then click Add Selected.

    • Standard AXL API Access

    • Standard Admin Rep Tool Admin

    • Standard Audit Log Administration

    • Standard CCM Admin Users

    • Standard CCM Admin Administration