Vocera Edge Communications Application User Guide (iOS)

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  • About This Guide
  • Vocera Edge Communications Application Overview
  • Logging In
    • Completing the End User License Agreement (EULA)
    • Logging in Using SAML (Security Assertion Mark Up Language) Integration
      • Login with SAML for External Users
      • Login with SAML for Internal Users
    • Logging in Using Touch ID
      • Login with Username and Password
    • Logging in Using Face ID
    • Logging in Using SSO (Single Sign On)
      • Epic
      • AirStrip One
    • Logging in with Username and Password
  • Logging Out
    • Logging Out Using the Profile Tab
    • Logging Out in Security Mode
    • Entering Max PIN Attempts
  • Configuring User Preferences
    • Persistent Login Mode
    • Configuring Inbox Reminders
    • Changing Your PIN and Password
    • Configuring the Preferred Contact Method
    • Edit and Hide Contact Info
      • Edit Contact Info
      • Hide Contact Info
    • User Defined Status
    • Scheduled Busy
    • SMS Escalation
  • Inbox and Messaging
    • Viewing the Inbox
    • Composing a Text Message
    • Image and Audio Attachments Disabled
    • Partial Care Team Group Chat
    • Acknowledging a Request
      • Add an Acknowledgment Request to a Message
      • Acknowledge Receipt of a Message
    • Forwarding Text Messages
    • Targeted Broadcast Message
    • Receiving Alerts and Notifications
    • Deleting a Message
    • Connection Status Information
  • VoIP Calling
    • Placing and Receiving a Call
      • Placing a Call to an Edge User
      • Receiving a Call from an Edge User
    • Placing and Receiving Calls Between Vocera Edge and Badge Users
      • Placing a Call to a Badge User
      • Receiving a Call from a Badge User
    • Dialing a Private Number
    • Recents and Missed Calls
    • Call Forward
    • Call Transfer
    • Call Waiting
  • Cellular Calling
    • Placing & Receiving a Call
      • Placing a Call
      • Receiving a Call
    • Extension Dialing
    • Custom Caller ID
    • Hide Contact Information
  • Care Role Forwarding for a BYOD Device
  • Video Calling
    • Navigation
    • One-to-One Video Calls
      • Receiving a One-to-One Video Call
      • Adding an Individual to a Video Call
    • Group Video Calls
      • Initiating a Care Team Video Call
      • Initiating a Group Video Call from Message Details
  • Short Message Service (SMS) Paging
    • Sending an SMS Page
    • Receiving an SMS Page
  • Contact Directory
    • Managing Contacts
      • Favorites
      • Browse
      • On-Call
    • Searching for a Contact
    • Accessing Facility Numbers
    • Managing Browse Groups and My Groups
    • Choosing the Assigned or All Pivot
    • On Call Scheduling
      • My On-Call Schedules
      • Viewing QGenda Contact Instructions
    • Facility Indicator
      • Facility Indicator with Cellular
  • Managing Assignments
    • Orchestrating Patient Assignments
    • Restricting Assignments
      • Single Care Role
      • Multiple Care Roles
    • Transferring Assignments
      • Carol Wilson - Charge Nurse Transferring Assignments
      • Hanna Arlington - Charge Nurse Receives Assignment Transfer
    • Filtering Empty Beds
    • Hidden Nursing Units
  • Patient Information
    • Viewing Patient Information
      • Hidden Care Roles
    • Viewing Patient Information via mView
    • SMS Patient Contact
      • Sender - Nurse Jen McMaster
      • Receiver - Shelly Shellfish
      • Sender - Nurse Jen McMaster
      • Receiver - Shelly Shellfish
      • Sender - Nurse Jen McMaster
  • BYOD Setup
    • Download the Vocera Edge Communications Application
    • Configuring your Settings
    • Manual Configuration
      • Allow Access to Microphone and Camera
      • Recommended Settings
    • Setting Your PIN
  • Appendix A: Configure Settings
  • Privacy Notice
  • Legal Notices
  • Download PDF Documentation