Learning a Spell Called Name

Vocera Genie offers to learn the name of the most frequently called user if you spell out the user's name with the Call command.

At the time of your next login, Genie plays a prompt offering to learn the name of the user that you spell called.

You can choose to accept this offer by saying "Yes" or decline the offer by saying "No". When you accept the offer, Genie asks you to say the user's name three times after each tone sound. After this, the system saves the name of the user in the database.

Learn a name offer is valid under the following conditions:
  • If the call recipient's name is not in the system.
  • If you spell out the recipient's name with the Call command
  • Learn a name offer is limited to learn only one user's name at each login
  • If you declined the offer by saying "No" the first time Genie offer to learn this user's name, Genie will play the prompt two more times after each consecutive logins
  • If you declined the offer to learn a name for three consecutive times, the prompt is no longer played
  • If there are more than one usernames to learn, the username with maximum number of call frequency takes precedence
  • If there are two users with same number of call frequency, then Genie offers to learn the name for the latest call record

For example, if you are calling a user named Emily Rose and you say the command, "Call E M I L Y R O S E" (by spelling out the call recipient's name). The system checks if this name exists in the database. If the name is not found, Genie takes you through the, "Learn a name" command flow at your next login.

  1. At your next login, you hear the prompt; "You called Emily Rose by spelling, do you want to learn this name?"
    Say "Yes" to accept the offer.
    Note: If you choose to decline the offer for three consecutive times, the Genie will no longer offer to learn a user's name.
  2. As soon as you accept the offer, Genie plays the prompt; "You may learn name for user Emily Rose, say the name each time you hear the tone. "
  3. Say the username after each tone sound.
    At the end of the third tone, Genie says, "Okay, I got it" as a confirmation to have learned the username.