Working with Secure Texts / About Secure Texts |
If you are a badge user, your system administrator may link your badge and VSTaccounts. Linking these accounts provides you with the full texting capabilities of the VST client, while allowing you to continue the hands-free convenience of the badge for voice calls.
When your accounts are linked, message delivery to your devices differs slightly depending on how your Vocera environment is set up.
If you have both the VS and VMP in your on-premises solution, text messages initiated by users of any application (for example, VST, VCS, Staff Assignment, the User Console, and so forth) are sent to the VST handheld client; text messages initiated by systems are sent to the badge.
Because integrations (such as nurse call or patient monitoring integrations) frequently take advantage of specific voice capabilities of the badge, all messages initiated by a system are delivered only to the badge, and not to the VST client. In addition, the badge continues as the sole recipient of email messages sent by the Vocera Voice Server, because those messages are also a critical component of certain integrations, such as the Vocera Environmental Services Integration. All user-initiated text messages are delivered to the VST client only.
If you have a VS-only on-premises solution, text messages initiated by the VST client are sent to the VST handheld client; text messages initiated by all other means are sent to the badge.
Text messages initiated by users of other applications, such as Staff Assignment and the User Console, as well as messages initiated by systems, are sent to the badge.