VS-VST Syncing

When a VST deployment has only the Vocera Voice Server in its on-premises environment, users are synced between the two servers.

When the Vocera Voice Server is integrated with the Vocera Secure Texting server, the Vocera Secure Texting Sync Connector you install on the VS is responsible for syncing VS contacts to the VST.

The connector that is installed on the VS machine maintains a web socket connection to VST. Every 90 minutes, VST uses this connection to request a sync of users in VSTContacts. The Tomcat server running on the VS machine uses the vst.war web service to retrieve members of VSTContacts from the Vocera Voice Server and then syncs these users to VST with the web socket connection. VST creates an External User for each member of the group; all of these VSTContacts users will appear on VST handheld clients as contacts.

VST does not sync users to the VS, because badge users are unable to send texts or place calls to VST users.

Note: If a VS user also has a VST account but is not linked to it, the VST apps will display a "double user".