You can send an email to users allowing them to reset their PIN if they have forgotten it.
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Locate the user whose profile you want to edit. See How to Find a User.
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To the right of the user's name, click the View link.
The profile for that user is displayed.
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Click Reset PIN.
A Success message appears, indicating that the user has been sent an email
with instructions for resetting the PIN.
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close the Success message dialog box.