How to Reset the Administrator Password

If you are a VST Hospital or Practice administrator and have forgotten your password, you may reset it without contacting Vocera for assistance.

To reset your password for the VST Administration Console:

  1. Open a web browser and navigate to https://vst-admin.vocera.com/.

    The VST Administration Console Sign In page appears.

  2. Click the Forgot password? link.

    The Reset your password page appears.

  3. Enter your email address in the Email address field and click Submit.

    The VST system sends an email message with instructions for resetting the password to the specified address.

  4. Click the link in the email message.

    The Reset your password page appears again and displays fields that allow you to change your password.

  5. Use the fields on the Reset your password page to enter your new password and confirm it, and then click Submit.

    The Sign In page appears and displays a message indicating that your password has been changed. In addition, the VST system sends you a confirmation email.