Normal Nurse Call Flow

This section shows a table containing the technical details related to the way the Rauland system servers messages and the Vocera Rauland Integration SIP Gateway Server VMI strings interact when alerts are sent to Vocera devices in the context of the nurse call flow.

Table 1. Call flow for a normal Rauland call

Step

Data / Voice

Notes

Patient pushes the Nurse Call button.

Data

Brekeke server provides primary notification. The Notification is sent to the RSIP Gateway Server.

Based on Rauland workflow assignments, a RSIP INVITE message is sent to the Vocera User ID assigned to the Vocera user.

The Brekeke SIP Server sends the SIP INVITE message to RSIP Gateway Server.

Data

This event drives a call to the Vocera Extension assigned to the user or group.

RSIP Gateway Server parses the FROM and TO strings from the Berkeke server in order to match it to the normalizer used to determine the message priority and handles the message accordingly.

Data

RSIP Gateway Server sends the SIP preliminary response to the Rauland system servers.

A nurse answers the call. Audio (RTP) is established between the Vocera device (such as a badge).

Voice / Data

RSIP Gateway Server sends the SIP complete response to the Rauland system servers.