Working with the Vocera RSIP Gateway ServerMessage Normalizer

This section describes how to use and update the Vocera RSIP Gateway Server (RSIP) message normalizer file in order to send and receive messages from the Rauland environment on Vocera client devices.

The RSIP Message Normalizer is used to map incoming SIP INVITE fields from Rauland calls to VMI message parameters sent to the Vocera Voice Server.

Vocera provides two files which make mapping data between the Rauland system and Vocera Voice Server environment easy. The files are located in the same directory as the RSIP properties file which you can find in \vocera\telephony\rsip. These files include:

rsipmessagenormalizer_example.xml: An example utilizing real data which suggests one way to map your data.
rsipmessagenormalizer.xml: The XML file that you need to update according to the mapping requirements in your environment.