Capacity Setting

Some access point models have a capacity setting that limits the number of clients that can be connected to the access point. This setting is called MaxClients.

The maximum number of calls that an access point can handle is independent of the maximum number of devices accepted on an access point.

When the maximum number of clients is reached, additional badges or other clients cannot connect to the access point. They are forced to connect to a less populated and distant access point, which may affect signal strength and cause choppy audio. If your access point model has a MaxClients setting, you may not need to change its default value, but you should be aware of the setting and how it can affect capacity.

Vocera recommends keeping the AP radio channel utilization at a maximum of 30% consistently.