To Call a Staff Member from the Assignments Tab

  1. Select a cell where a staff assignment has already been made for a bed or role.
  2. Right-click the cell, and choose one of the following calling commands:
    • Call - initiates a call to the selected user.

    • Urgent Call - initiates an urgent call to the selected user.

      An urgent call breaks through to recipients even if they are in Do Not Disturb mode, are blocking calls, are forwarding all their calls, or are in the middle of another call. This command requires urgent calling permission.

  3. If you place the call from a desk phone, pick up the receiver when the phone rings, and then press the star key (*) to start the call.
    Note: When you use a desk extension to make a call from Staff Assignment, the Vocera Genie announces the logged in user's name as a security precaution. This deters Staff Assignment users from making calls from unauthorized phone extensions.