|Managing Users / About Users and Telephone Numbers|
Learn the different types of extensions and phones user's can be configured to connect with.
Each user can be configured to use one of the following phone numbers to route outside calls and calls made from the smartphone keypad to their Vocera device:
Desk Phone or Extension
Both the Vocera Extension and Desk Phone or Extension fields can be filled in, but the Vocera Extension field takes precedence for direct dialing, paging callbacks, and Vocera hunt number access. When the Vocera Extension field is filled in, the Desk Phone or Extension field is used only for forwarding.
Dynamic extensions are artificial telephone numbers that Vocera associates with users automatically, on an as-needed basis, if they need a number to enable a paging call-back on badges or smartphones. You can use dynamic extensions in either of the following situations:
Vocera users do not have actual desk extensions and you want Vocera to assign an extension to users automatically.
You are using Direct Inward Dialing (DID) extensions for Vocera devices, but you don't have enough DID numbers to dedicate one to each Vocera user.
For information about configuring dynamic extensions, see the Vocera Telephony Configuration Guide.