|Getting Started / About the Vocera System Software|
Learn how to work with Vocera Technical Support tools and utilities.
When you install the Vocera Voice Server, the installation program also installs tools and utilities that can be used to facilitate the exchange of Vocera Voice Server information with Vocera Technical Support and to aid in troubleshooting. These tools provide the best way to send server logs and other debugging data and tasks you can use when working with Vocera Technical Support.
Change Server IP Address—The Vocera SIP Telephony Gateway, and Vocera Client Gateway need to know the IP address(es) of the Vocera Voice Server. You enter this IP address(es) when you install the software but you can also launch the utility and change the IP address as needed.
Enable Dual Recognition Server —Allows you to enable and disable Dual Speech Recognition in order to improve speech recognition. You can enable a second recognition server when you install the software. In addition and after installation, you can launch the utility and change the setting as desired.
Update SSL and Connector Settings —Enabling SSL on the Vocera Voice Server affects how Vocera Messaging Platform and clients connect to the server. You can enable SSL when you install the software. In addition and after installation, you can launch the utility and change the setting as desired.
For more information about more available support tools, see the readme.txt file located in the \vocera\support folder on your Vocera Voice Server, and contact Vocera Technical Support.