RMA a Device
This topics describes the steps to follow in a scenario where a system device manager
has received authorization to return a device for repair.
Complete steps 1 to 5 in Beginning to Manage Devices.
Update fields in the Add/Edit Device dialog box:
In the Status field, select "RMA’ed" from the
In the Notes field, enter today’s date, notes
indicating the RMA authorization number, the date when the device was mailed
along with any tracking numbers, and your initials.