Testing Vocera Access Anywhere
This section describes how to test whether Vocera Access Anywhere is working
To verify that users can access the Genie from a phone:
If Caller ID authentication is supported, make sure the Access Vocera Anywhere
Using Caller ID group is set up correctly.
In the Administration Console, open the Access Vocera Anywhere Using Caller
Click the Permissions tab and verify that the
following permission is granted:
- Access Vocera Anywhere Using Caller ID
Note: You should grant the Access Vocera Anywhere Using Caller ID permission
only if your Vocera system has a digital or IP connection to the PBX, you
have selected an ISDN or SIP signaling protocol, and Calling and Called
Party Information is enabled on the PBX. Otherwise, the permission has no
Click the Member tab and add your user name to the
list of group members.
Click Save to save the group.
Make sure your user profile is configured to enable access to the Genie from a
Open your user profile, and click the Phone tab.
Make sure the Enable Vocera Access Anywhere checkbox
If you are testing authentication using Caller ID, enter a phone number in
the Desk Phone or Cell Phone
If you are testing authentication using a phone password, enter a
Phone Password. The password must be 5 to 15
Click Save to save changes.
If Caller ID authentication is supported, test it:
Call the Direct Access number from your desk phone or cell phone.
You should be automatically authenticated based on your Caller ID. The Genie
says, "Good morning, [FirstName]. [Chime] Vocera."
Try to call another Vocera user. For example, "Call John Smith."
To disconnect the call, press 1 or hang up the phone.
Test name and password authentication:
Call the Guest Access number from a phone other than the desk phone or cell
phone entered in your user profile.
The Genie says, "Good morning. Say the full name of the person or
group you want to reach or enter an extension."
Press the star (*) key. This causes the Genie to switch to direct access
The Genie prompts you to say or spell your first and last name.
Say or spell your first and last name.
The Genie prompts you to enter your
phone access password followed by the pound sign (#).
Enter your phone access password followed by the pound sign (#).
The Genie says, "Good morning, [FirstName]. [Chime] Vocera."
You can now say a Vocera command.