|Users, Groups, and Permissions / Working with Favor Frequently Called for Users and Departments|
The Favor Frequently Called feature for users function is based on the premise that users call the same set of users on a regular basis.
The list of users in the Favor Frequently Called feature is used to prefer the frequently called members in the voice recognition result. Buddies are automatically added to the frequently called list and stored in the same database as other frequently called users.
In addition, you can override defaults and other settings for the Favor Frequently Called feature for users in Default > Advanced Speech Recognition. For more information, see Choosing Advanced Speech Settings.
Next Steps: To enable and disable this feature for individual users, go to Users > Edit User > Speech Rec page.