|Managing Users / About Users and Telephone Numbers|
Learn about Dual-tone multi-frequency signaling (DTMF) in the Vocera environment.
By default, when someone dials an extension after calling the Vocera hunt group number, or types a number on a smartphone, or calls a Vocera DID number, the Vocera system attempts to match the number with one of the following numbers in the Vocera system in this order of priority:
A user with a matching Vocera Extension
A user with a matching Desk Phone
A user with a matching Dynamic Extension
A group with a matching Vocera Extension
A matching broadcast sequence
For example, the prefix for urgent broadcasts (666 by default), followed by a group Vocera Extension.
If there is no match of the number in the Vocera system, the dialed number is sent out to the PBX.